Jordan Blanchette
Charlotte,NC
Summary
I am a passionate hospitable man with hotel experience in various types of outreach initiatives. I am an energetic individual with compassionate nature and drive to serve local community and offers in-depth knowledge of community resources and energy to tackle challenging demands. A hardworking manager with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Therefore, I embody the genuine spirt of hospitality and I truly believe that Hospitality balances all other careers, majors, and programs as well.
Overview
14
14
years of professional experience
Work History
Volunteer
Sugar Creek Middle School
Charlotte, NC
08.2024 - Current
- Educate the citizens on the importance of why their voices should be heard to vote
- Conducted voter registration drives to encourage civic participation.
- Help encouraging the middle school students and parents to vote.
Front Office Manager
Hilton Garden Inn Hotel
Charlotte, NC
05.2024 - Current
- Oversee the entire Front Office operation to maintain high standards
- Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Set departmental objectives, work schedules, budgets, policies, and procedures.
Professional DJ
NUMBA-XD9 NATIONS
Haymarket, VA
10.2010 - Current
- Mix different genres of music together to create a unique sound experience for listeners.
- Cue songs, sound effects, and other audio clips at appropriate times during shows.
- Coordinate with venue staff regarding technical requirements before performances.
- Ensure all licensing agreements are met when playing copyrighted material.
- Established relationships with clients to ensure satisfaction with services provided.
- Create custom mixes for clients upon request using specialized software programs.
- Set up and operate audio equipment for live events.
- Monitor crowd reactions during sets in order to adjust tempo or volume accordingly.
- Organize music selections according to client requests, genre, or theme of the event.
- Develop promotional materials such as flyers or posters advertising upcoming events.
- Keep track of time cues for announcements and transitions between songs.
- Collaborate with guest DJs and performers prior to shows in order to plan out set lists.
- Interact with audience members to encourage participation in activities such as dancing and singing along with music.
- Maintain an up-to-date library of current hits, classic favorites, and rare tracks.
- Compile playlists for radio stations or streaming services featuring popular music from various genres.
- Select music that appeals to target audiences based on demographics or preferences.
- Adjust levels of sound equipment in order to ensure optimal sound quality.
- Provide commentary between songs to keep the show entertaining and engaging.
- Perform basic maintenance tasks on audio equipment such as cleaning connections or replacing worn parts.
- Update social media accounts with information about upcoming events or special offers.
- Research new trends in DJing techniques and technology to stay ahead of the curve.
Front Office Manager
Embassy Suites
Charlotte, NC
04.2023 - 04.2024
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
Front Office Manager
Hampton Inn By Hilton
Richmond, VA
09.2019 - 09.2021
- Supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
Front Office Manager
Doubletree By Hilton
Richmond, VA
06.2019 - 09.2019
- Conduct monthly communication meetings and produce minutes
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Front Office team
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Assist with other departments, as necessary
Youth Leader
Antioch Baptist Church
Fairfax
05.2018 - 08.2018
- Planned special events such as fundraisers, career days and holiday celebrations.
- Managed budgeting processes related to program expenses such as supplies, transportation costs and facility rentals.
- Maintained an up-to-date database of student information including contact details and educational background.
- Implemented behavior management techniques designed to modify negative behaviors exhibited by participants.
Education
Bachelor of Science - Hospitality Administration And Management
Virginia State University
Petersburg, VA05-2019
Bachelor of Arts - Animation
Battlefield High School
Haymarket, VA06-2014
Skills
- Professional DJ - 13 Years
- Graphic Designer - 11 Years
- Inspirational Poetry Writer - 11 Years
- Cultural Cooking Chef - 11 Years
- Community Service
- Flexible Schedule
- Organized and Efficient
- Computer Skills
- Food Distribution
- Answering Phones
- Fundraising Events
- Event Setup
- Community Engagement
- Positive Attitude
- Adaptability and Dependability
- Social Media Management
- Administrative tasks
- Document Management
- Photography and Videography
- Event Planning
- Relationship Building
- Professional Appearance
- Team Collaboration
- Fundraising
Affiliations
- I Currently Volunteer at the Sugar Creek Middle School by encouraging young middle school students, and their parents to vote and why it is so important too.
Accomplishments
- I was ranked the best DJ in Safari Lux Lounge Recently
Languages
Patwa
Professional
English
Professional
Timeline
Volunteer
Sugar Creek Middle School
08.2024 - Current
Front Office Manager
Hilton Garden Inn Hotel
05.2024 - Current
Front Office Manager
Embassy Suites
04.2023 - 04.2024
Front Office Manager
Hampton Inn By Hilton
09.2019 - 09.2021
Front Office Manager
Doubletree By Hilton
06.2019 - 09.2019
Youth Leader
Antioch Baptist Church
05.2018 - 08.2018
Professional DJ
NUMBA-XD9 NATIONS
10.2010 - Current
Bachelor of Science - Hospitality Administration And Management
Virginia State University
Bachelor of Arts - Animation
Battlefield High School