Jordan Blankinship
Williamson,GA
Summary
Dynamic professional with extensive experience in customer service and security roles, including as a Dispatcher at Delta Plumbing. Proven ability to optimize operations and enhance client satisfaction through effective communication and problem-solving. Skilled in incident reporting and conflict resolution, ensuring safety and efficiency in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Warehouse Order Selector
Pep Boys Warehouse
McDonough, GA
05.2018 - 08.2022
- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Selected and packed orders accurately, minimizing errors during fulfillment process.
- Maintained inventory accuracy by performing regular cycle counts and reconciling discrepancies.
- Collaborated with team members to streamline order processing, enhancing overall productivity.
Corrections Officer
Special Management Unit
Jackson Ga
08.2022 - 11.2025
- Assisted in maintaining safety and security protocols within correctional facilities.
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Collaborated with team members to conduct routine inspections of living quarters and common areas.
- Responded to emergency situations, applying de-escalation techniques as trained.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Picker / Packer
Target Warehouse
Hampton Ga
11.2024 - 03.2025
- Picked orders and Packed them
- Operated pallet jacks to efficiently move inventory within warehouse.
- Operated hand-held scanners for inventory tracking and order fulfillment.
- Used a RF gun to pick and pack
Dispatcher/CSR
Delta Plumbing
Stockbridge Ga
03.2025 - Current
- Coordinated daily schedules for plumbing technicians, optimizing route efficiency and minimizing response times.
- Managed incoming service requests, prioritizing tasks based on urgency and customer needs.
- Utilized dispatch software to track job assignments and monitor technician progress in real-time.
- Communicated effectively with clients and field staff to ensure clear understanding of job requirements.
Education
Griffin High School
Griffin, GA05.2018
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Stress tolerance
- Attention to detail
- Problem-solving
- Incident reporting
- Conflict resolution
Personal Information
Timeline
Dispatcher/CSR
Delta Plumbing
03.2025 - Current
Picker / Packer
Target Warehouse
11.2024 - 03.2025
Corrections Officer
Special Management Unit
08.2022 - 11.2025
Warehouse Order Selector
Pep Boys Warehouse
05.2018 - 08.2022
Griffin High School