Jordan Blocker

• Safely perform aircraft removal, installation, and/or fabrication of aircraft interiors (which may include galleys, closets, lavatories, side ledges, bulkheads, doors and panels). Coordinate with supervision and Inspection to ensure compliance with Repair Station procedures, internal and FAA paperwork, sign-offs and quality specifications. .
• Use the material tracking system to create parts demand, track squawks and to sign-off work.
• Follow standard operating procedures when using tools and equipment such as hand tools, band saws, shears, sanders and brakes. Properly care for and maintain shop equipment and tools.
• Prepare and install aircraft interior items in accordance with company operation procedures and quality standards.
• Remove and re-install nut plates, inserts and other fasteners used in aircraft interiors. Apply proper use of hardware and fittings on aircraft installations.
• Comply with safety and housekeeping policies and use personal protective equipment as required. Address unsafe conditions before putting people or property at risk.

• Adapt to sudden schedule changes.

Additional Functions:

• Work with lead and higher skilled technicians to develop and implement process improvements that reduce cost, cycle time, and man-hours using Lean Six Sigma and other process improvement techniques.
• Make and use simple patterns for own use employing standardized procedures.
• In support of aircraft certification and final phase testing, may include flight tests on aircraft as required

• Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
• Contributed to dealership reputation through exceptional attention to detail and commitment to excellent customer experience.
• Promoted additional services or products when appropriate for superior value-added experiences for clients.
• Handled customer inquiries with professionalism, directing them to appropriate departments as needed.

• Picked up vehicles from and delivered vehicles to customers as directed by management.
• Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
• Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Improved dealership appearance by maintaining clean and organized car displays.
• Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
• Promoted dealership cleanliness by removing trash from vehicles, vacuuming interiors, and tidying up showroom areas regularly.