Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
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Jordan Bobbitt

IT Support
Silver Spring,MD

Summary

First-rate job-seeker with strong organizational skills and growing technical knowledge eager to transition into an IT support position in new environment. Ready to help team achieve company goals.

Overview

1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience

Work History

Program Assistant

International Brotherhood Of Teamsters
Washington, DC
05.2017 - Current
  • Supported planning and coordination of classes, meetings, training sessions and associated activities.
  • Offered department-wide software and hardware support and training, troubleshooting issues and optimizing usage.
  • Provided front-end website development using WordPress and other editing software.
  • Provided IT support to non-technical internal users through desk side support services and to more than 20 off-site employees.
  • Prepared new computers according to internal policies on standardized software and security deployments.
  • Operated with and without existing SOP manuals and created new manuals for future use.

Administrative Assistant

International Brotherhood Of Teamsters
Washington, DC
10.2016 - 05.2017
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Compiled information and input into Microsoft Access database.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation and increase turnaround rate 50% percent.

Intern, General Manager

FleishmanHillard
Washington, DC
09.2015 - 12.2015
  • Handled scheduling for General Manager's calendar and prepared meeting agenda and materials.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Peer Writing Tutor

Beloit College Writing Center
Beloit, WI
03.2012 - 05.2015
  • Assisted other students with homework and provided supplementary instruction.
  • Performed tutoring in diverse subjects, with special emphasis in Sociology and Political Science.

Intern

Legislative Office of Congresswoman Gwen Moore
Washington, DC
06.2014 - 07.2014
  • Greeted and welcomed constituents and guests at office and over phone, offering immediate assistance and liaising between upper office staff and general public.
  • Investigated and analyzed legislative issues for staff, including attending briefings and gathering information on their behalf.

Education

Bachelor of Arts - Sociology, Political Science

Beloit College
08.2011 - 05.2015

Skills

    Desktop Technical Support

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Google IT Support Professional Certificate Training - [In Progress]

Quote

Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee

Timeline

Program Assistant

International Brotherhood Of Teamsters
05.2017 - Current

Administrative Assistant

International Brotherhood Of Teamsters
10.2016 - 05.2017

Intern, General Manager

FleishmanHillard
09.2015 - 12.2015

Intern

Legislative Office of Congresswoman Gwen Moore
06.2014 - 07.2014

Peer Writing Tutor

Beloit College Writing Center
03.2012 - 05.2015

Bachelor of Arts - Sociology, Political Science

Beloit College
08.2011 - 05.2015

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Jordan BobbittIT Support