Jordan Broadnax
Virginia Beach,VA
Summary
Dynamic professional with a proven track record at College Hunks Hauling Junk & Moving, enhancing branding exposure and fostering client relationships. Expert in financial modeling and customer relationship management, I excel in boosting productivity and achieving top satisfaction levels. Skilled in decision-making and client engagement, I consistently deliver beyond targets.
Overview
1
1
year of professional experience
Work History
Move Consultant and Manager
College Hunks Hauling Junk & Moving
Norfolk, VA
11.2022 - 03.2023
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Cross-sold additional products and services to purchasing customers.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Logistics Supervisor
Eggleston Services
Norfolk, VA
06.2022 - 12.2022
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
Mover/Driver/Lead
College Hunks Hauling Junk & Moving
Norfolk, VA
11.2021 - 06.2022
- Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
Education
Bachelor of Science - Public Health
University of Massachusetts, Amherst
Amherst, MA08-2015
High School Diploma -
Landstown High School
Virginia Beach, VA06-2011
Skills
- Reporting writing
- Financial modeling
- Customer relationship management
- Timeline development
- Decision-making
- Client engagement
Timeline
Move Consultant and Manager
College Hunks Hauling Junk & Moving
11.2022 - 03.2023
Logistics Supervisor
Eggleston Services
06.2022 - 12.2022
Mover/Driver/Lead
College Hunks Hauling Junk & Moving
11.2021 - 06.2022
Bachelor of Science - Public Health
University of Massachusetts, Amherst
High School Diploma -
Landstown High School
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