Summary
Overview
Work History
Education
Skills
Timeline

JORDAN BROWN

Stone Mountain,GA

Summary

Determined Quality Assurance Specialist with dedication to quality and accuracy. Successful in prioritization and multitasking. Exceptional communication and organizational skills. Meticulous and committed to paying impeccable attention to reviews and auditing procedures. Willingness to take on a position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and added responsibilities to meet team goals. In-depth

Overview

3
3
years of professional experience

Work History

QA Specialist

Kedplasma
Tucker, GA
10.2021 - Current
  • Ensure general understanding of all applicable state, federal regulations, industry and corporate policies.
  • Ensure that production personnel follows compliance of all Center activities with cGMP, Kedplasma DCOP’s (Donor Center Operating Procedures) and other Company standards and protocols to meet regulatory requirements of FDA, EMEA, Customer Specifications, and other regulatory bodies as required.
  • Ensure plasma release and shipments meet specifications and requirements as defined by customers and in DCOPs. When necessary, should have authority to stop production and/or release of product.
  • Review and investigate final shipment release deviations including accurate labeling and documentation of shipments.
  • Determining that DCOP’s exist for all manufacturing procedures including, but not limited to, testing, and that DCOPs accurately describe and define procedures, including statements of what procedure is intended to accomplish.
  • Participate in review of Donor Center Operating Procedures (DCOPs) and validating processes.
  • Review quality issues with QAM and Center Manager periodically and as needed.
  • Review compliance issues with appropriate staff and their supervisors.
  • Provide accurate reports of facility’s compliance to QAM, Regional Manager and/or VP of QA/RA.
  • Investigate, track/trend and follow up on corrective actions and preventative measures for center non-conformances and E&A, as well as provide analysis of preventive action on all incidents/errors as required.
  • Participate in comprehensive internal and external audits of facility
  • Ensure correct documentation and computer use and archiving or backup including donor files.
  • Ensure that supplies and equipment are received, maintained, stored and documented to meet quality regulations.
  • Review qualification, calibration and maintenance, repair and operation of equipment and documentation of use.
  • Ensure QC checks are performed on all units and cases of products stored and shipped by center.
  • Ensure QC checks are performed as required and in acceptable ranges for controls and test reagents.
  • Monitor, prepare and submit epidemiological data for PPTA or in corporate required format(s).
  • Ensure that all staff is trained and maintain their competency to perform all assigned tasks; Helps QAM to evaluate the following:
  • Direct observations of performance of routine and quality control procedures including, as applicable, donor suitability, sample handling, processing, testing, labeling, and instrument preventive maintenance;
  • Monitoring the recording and reporting of test results by reviewing work sheets, quality control records ,preventive maintenance records, and other records and entries (both manual and automated);
  • Written tests to assess problem solving skills, knowledge of DCOPs, and theory; and
  • Assessment of performance using internal blind specimens and external proficiency test specimens.
  • Minimum acceptable scores, performance, and remedial measures to correct inadequate performance on competency evaluations should be documented and retained in personnel records. Evaluation summaries provide useful information to correct individual or group performance problems.
  • Ensure that CLIA proficiency testing, complaint investigations and staff training and certifications are properly performed and documented

Plasma Processing Supervisor

Kedplasma
Tucker, GA
11.2019 - 10.2021
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Build rapport with donors to ensure “overall customer satisfaction” with center to support long-term donation.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Assists in monitoring of inventory levels, management of stockroom and opening and closing of lots for usage.
  • Perform preventative maintenance on Freezer(s)/refrigerators
  • Created production schedules to effectively fulfill production plans and meet process goals and maintain efficient workflow for section
  • Fostered safe and clean work environment by educating and directing team on control points, equipment and resources.
  • Developed team communications and information for meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Plasma Processor

Kedplasma
Tucker, GA
08.2019 - 11.2019
  • Maintain safety and integrity of product and samples during processing, storage and shipment release in accordance with Company DCOPs.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Able to perform plasma and sample processing according to cGMPs, customer specifications, State and Federal regulations and Company policies.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Knowledge and performance of sample centrifugation, label control, completion and inspection.
  • Classification and documentation of product according to donor programs.
  • Provide support for casing, staging, quarantine and QA release of all products.
  • As assigned, perform quality control on various laboratory equipment (e.g. freezer/refrigerator temperatures, refractometer, HCT, PCS2 Machines, weight scales or other equipment).
  • Manage product packing, and inventory within freezers for maximum efficiency. Control disposition of unsuitable product with concurrent documentation.
  • Prepare product shipment and verification.
  • Receive, inventory and maintain storage area for incoming supplies.
  • Maintains active communication with other service areas to ensure accurate documentation and quality.

QA Technician

John Soules Foods
Gainesville, GA
08.2018 - 07.2019
  • Assists in maintaining established quality system under any requirements that affects center and help ensure that all operations are in compliance with company's quality program
  • Tested materials in safe, efficient and productive manner by maintaining compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Communicated production data with operators and supervisors
  • Maintained energy and enthusiasm while working effectively and collaboratively in cross-functional team within fast-paced environment
  • Performed real-time daily defect data collection and entry
  • Verified conformance to specifications and protocols and report outcomes
  • Remove all products and materials that failed to meet specifications.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
  • Kept inspection journals and daily summary logs as required.
  • Tasted or smelled foods or beverages to evaluate whether flavors met specifications or to select samples with specific characteristics.

Education

Bachelor of Science (B.S - Chemistry

ALBANY STATE UNIVERSITY
12.2019

Skills

  • Arithmetic/Mathematical Reasoning
  • Aseptic Techniques
  • Critical Thinking
  • Data Entry and Data Verification
  • Efficient and Detail-Oriented
  • Excellent Communication and Customer Service Skills
  • Independence
  • Multitasking and Prioritization
  • Organization
  • Quality Assurance
  • Time Management

Timeline

QA Specialist - Kedplasma
10.2021 - Current
Plasma Processing Supervisor - Kedplasma
11.2019 - 10.2021
Plasma Processor - Kedplasma
08.2019 - 11.2019
QA Technician - John Soules Foods
08.2018 - 07.2019
ALBANY STATE UNIVERSITY - Bachelor of Science (B.S, Chemistry

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