JORDAN BRUMFIELD
Waldorf,MD
Summary
Talented and focused individual with drive to reach organizational goals with over 5 years of expertise loading and unloading merchandise and operating warehouse equipment. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use.
Overview
8
8
years of professional experience
Work History
Water Restoration Technician
911 Restoration
01.2018 - Current
- Improved client satisfaction by providing timely and efficient water restoration services.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
- Promoted safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout entire process.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Trained new employees on safe and productive water-treatment plant operation.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
Server Manager
Silver Diner
12.2019 - 01.2021
- Enhanced server efficiency by monitoring performance and implementing necessary upgrades.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
- Ensured data security by implementing robust backup strategies and disaster recovery plans.
- Streamlined processes through automation of routine tasks, increasing overall productivity.
- Collaborated with cross-functional teams to develop effective server management strategies and identify areas for improvement.
- Trained junior team members on server management techniques and procedures, fostering culture of continuous learning within team.
Crew Member/Server
Ledo's Pizza
10.2018 - 12.2019
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Stocker Associate
Giant Food
12.2017 - 12.2018
- Enhanced inventory accuracy by diligently organizing and restocking shelves according to planograms.
- Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
- Assisted customers in locating products, providing excellent customer service and driving repeat business.
- Maximized available storage space through effective use of pallet jacks, hand trucks, and other equipment.
- Increased efficiency in restocking shelves by promptly unloading delivery trucks upon arrival.
- Contributed to a well-stocked store environment through consistent replenishment of high-demand items during peak periods.
Stocker Associate
Safeway
10.2015 - 12.2017
- Enhanced inventory accuracy by diligently organizing and restocking shelves according to planograms.
- Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
- Ensured optimal product presentation for promotional events, attracting customer attention and boosting sales.
- Prepared store for seasonal changes by swiftly transitioning displays according to merchandising plans.
- Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Education
High School Diploma - General Studies
Westlake High School
Waldorf, MD05.2018
Skills
- Structural Drying Techniques
- Dehumidification Methods
- Heavy Lifting
- Product labeling skills
- Strategy implementation
- Hands-on Assistance
- Product Knowledge
- OSHA Compliance
- Equipment Repair
- System Installation
- Operations Monitoring
Timeline
Server Manager
Silver Diner
12.2019 - 01.2021
Crew Member/Server
Ledo's Pizza
10.2018 - 12.2019
Water Restoration Technician
911 Restoration
01.2018 - Current
Stocker Associate
Giant Food
12.2017 - 12.2018
Stocker Associate
Safeway
10.2015 - 12.2017
High School Diploma - General Studies
Westlake High School
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