Jordan Calhoun
Dayton,OH
Summary
A responsible and hard-working employee that has years of leadership experience. The initiative to learn any job that's thrown at me, which can be seen in my military career. A highly motivated person always trying to stand out in my work field.
Overview
12
12
years of professional experience
Work History
Information Technology Specialist
Digimite
07.2021 - 06.2024
- Guided calls using excellent communication skills and decisive approach
- Identified and resolved issues using software and hardware
- Guided users with troubleshooting using diagnostic tools
- Resolved most calls with first contact and escalated remaining calls to appropriate personnel for swift handling
- Guided users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.
Pharmacy Technician
CVS Pharmacy
09.2020 - 06.2021
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into the inventory system
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Assisted pharmacist with clearing a high volume of prescriptions and responded to customer questions.
Forms Programmer
The Reynolds and Reynolds Company
09.2017 - 11.2019
- Worked daily with Microsoft Excel, Word, Abode Reader, Note ++, Lotus Imaging, and the company's self-produced programs ERAccress, and ERAignite.Maintained existing applications and designed and delivered new applications
- Debugged and modified software components
- Worked closely with clients to establish problem specifications and system designs.
Logistic Specialist
US Navy
07.2012 - 01.2017
- 9 months in our Shipping and receiving department, I was in charge of two storerooms totaling over $500,000 containing 1000 different line items
- My job was to maintain and distribute the material
- 18 months in our maintenance division, obtaining a leadership role, I was responsible for 3 other sailors, over the tag-out team
- We handled the process of researching and cutting off electricity and mechanical power to complete certain maintenance procedures
- 12 months were spent in our Postal division, where I was responsible for the distribution and procurement of our ship's mail
- During deployments, we would have anywhere from 4500-5000 personnel onboard our ship, on average we would receive 1000 pounds of mail through our Carry-on-delivery system, and during our Replenishment at sea evolutions, where we would bring on anywhere from 20,000-40,0000 pounds of mail
- We were responsible for the documentation, sorting, and delivery of every piece of mail
- Trained and maintained all personnel on the procurement of their divisional mail
- I was also responsible for all the documentation and processing of all the registered mail we brought on board
- 10 months as the ALPO( assistant lead petty officer) of a HAZMAT division
- We were responsible for over 2000-line items and over $1,000,000 worth of material
- I had 2 sailors and 5 civilians under my command, we directly supported 14homeported ships and any ships that entered our area of responsibility
- I was also in charge of writing their yearly performance reviews.
Education
Some College (No Degree) - General Studies
Sincalir Community College
Dayton, Ohio05.2024
Some College (No Degree) - General Studies
University Of Maryland
Manama, Bahrain01.2017
Skills
- Performance assessments
- Leadership skills
- Management skills
- Stock control and inventory
- Motivation of peers
- Handling of highly sensitive material
- Equipment maintenance
- Customer service skills
- HAZMAT handling
Timeline
Information Technology Specialist
Digimite
07.2021 - 06.2024
Pharmacy Technician
CVS Pharmacy
09.2020 - 06.2021
Forms Programmer
The Reynolds and Reynolds Company
09.2017 - 11.2019
Logistic Specialist
US Navy
07.2012 - 01.2017
Some College (No Degree) - General Studies
Sincalir Community College
Some College (No Degree) - General Studies
University Of Maryland