Jordan Carrion
Conroe,TX
Summary
Results-driven professional with extensive experience in retail operations and team collaboration. Skilled in problem-solving and leadership, consistently delivering improved customer experiences and efficient workflows. Ready to leverage expertise to drive operational excellence.
Overview
12
12
years of professional experience
Work History
Flooring Sales Specialist
Lowe's
Conroe, TX
08.2021 - Current
- Educated clients about product features and benefits during consultations.
- Assisted customers in selecting flooring options based on their needs.
- Processed customer orders accurately using point-of-sale systems.
- Coordinated with contractors to ensure timely delivery of flooring materials.
- Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
- Collaborated with team members to enhance customer service strategies.
Assistant Store Manager
Aldi
Haltom City, Texas
07.2020 - 08.2021
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Resolved customer complaints promptly, ensuring a positive shopping experience for all patrons.
- Trained and mentored new sales associates on product knowledge and customer service skills.
- Managed inventory levels by conducting regular stock checks and replenishing shelves.
- Collaborated with management to develop strategies for improving store performance.
Operations Manager
Target
Round Rock, Texas
10.2019 - 07.2020
- Oversaw daily operations to ensure efficient workflow and productivity.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Implemented training programs for new employees on operational procedures.
- Monitored compliance with safety regulations and company policies.
- Collaborated with other departments to enhance overall store performance.
Assistant Store Manager
CVS Pharmacy
Marble Falls, Texas
04.2017 - 08.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Monitored cash handling procedures to maintain financial accuracy.
Barista Manager
Starbucks
Marble Falls, Texas
11.2016 - 04.2017
- Trained and mentored new baristas on coffee preparation techniques and customer service.
- Oversaw inventory management, ensuring adequate stock levels of coffee and supplies.
- Implemented store policies to enhance customer satisfaction and promote brand loyalty.
- Enforced health and safety standards to maintain a clean and safe work environment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Assistant Store Manager
Which Wich Superior Sandwiches
Marble Falls, Texas
09.2014 - 11.2016
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Assisted in managing daily store operations and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Team Leader Manager
Goodwill
Marble Falls, Texas
02.2014 - 09.2014
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
James Madison High School
Houston, TX03-2015
Skills
- Expert product knowledge
- Sales strategies
- Sales target achievement
- Team management
- Customer relationship management
- Problem solving
- Leadership development
- Goal-oriented mindset
- Effective communication
Timeline
Flooring Sales Specialist
Lowe's
08.2021 - Current
Assistant Store Manager
Aldi
07.2020 - 08.2021
Operations Manager
Target
10.2019 - 07.2020
Assistant Store Manager
CVS Pharmacy
04.2017 - 08.2019
Barista Manager
Starbucks
11.2016 - 04.2017
Assistant Store Manager
Which Wich Superior Sandwiches
09.2014 - 11.2016
Team Leader Manager
Goodwill
02.2014 - 09.2014
High School Diploma -
James Madison High School