Jordan Carroll
Tampa,FL
Summary
Compassionate and experienced animal caretaker with background in providing care for diverse species in both shelter and veterinary settings. Skilled in delivering daily needs, medical support, and behavioral training to ensure well-being of animals. Demonstrated ability to manage multiple tasks efficiently while fostering positive environments for animals under care. Contributed to improving adoption rates through effective socialization techniques and health care management.
Overview
6
6
years of professional experience
Work History
Pet Care Associate
Preppy Pet Suites
Tampa, Florida
07.2024 - Current
- Provided daily care and attention to various pets in a safe environment.
- Maintained cleanliness of pet areas and equipment to ensure hygiene standards.
- Assisted customers with pet selection and offered product recommendations.
- Monitored pet behavior and health, reporting any concerns to management.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Greeted pet owners and their animals in a friendly manner.
- Monitored the health of all animals in care and reported any changes to management team.
- Developed relationships with pet owners through regular follow-up communication.
- Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Pet Care Lead
Pet Suites
Tampa, USA
11.2022 - 05.2023
- Trained new staff on animal handling and care best practices.
- Oversaw cleanliness of facilities and maintained hygiene standards.
- Provided guidance to team members regarding daily tasks, such as cleaning and feeding animals.
- Provided daily care and attention to various pets in a safe environment.
- Maintained cleanliness of pet areas and equipment to ensure hygiene standards.
- Monitored pet behavior and health, reporting any concerns to management.
- Handled feeding schedules and dietary needs for different animal species.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Monitored the health of all animals in care and reported any changes to management team.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Volunteer
Humane Society of Tampa Bay
Tampa
10.2022 - 11.2022
- Assisted with animal care and welfare at a local animal shelter.
- Managed volunteer schedules to ensure adequate staffing during busy hours.
- Maintained cleanliness of animal enclosures and public areas within the facility.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
Guest Service Associate
Royal Pets Market & Resort
Tampa, USA
05.2021 - 10.2022
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed large volume of guests and improved overall customer service.
- Educated guests regarding important property information and directions to different hotel areas.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Organized and cleaned lobby and reception areas, fostering strong visual presentation.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Delivered excellent service to pet owners to drive repeat business.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Walked dogs while enforcing good behavior and manners.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Fed pets on-schedule and with appropriate food for developmental or health requirements.
- Coordinated doggie daycare groups and overnight care.
Food Runner/Host
Kekes breakfast cafe
Tampa, Florida
08.2019 - 01.2021
- Delivered food promptly to customers at Kekes Breakfast Cafe.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted kitchen staff with order preparation and plate presentation.
- Managed inventory of supplies and reported shortages to management.
- Followed health and safety regulations to ensure a safe dining environment.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Education
High School Diploma -
Leto High School
Tampa, FL05.2021
Skills
- Animal handling
- Health monitoring
- Team leadership
- Staff training
- Effective communication
- Attention to detail
- Animal behavior
- Medication administration
- Customer service
- Record keeping
- Appointment scheduling
Timeline
Pet Care Associate
Preppy Pet Suites
07.2024 - Current
Pet Care Lead
Pet Suites
11.2022 - 05.2023
Volunteer
Humane Society of Tampa Bay
10.2022 - 11.2022
Guest Service Associate
Royal Pets Market & Resort
05.2021 - 10.2022
Food Runner/Host
Kekes breakfast cafe
08.2019 - 01.2021
High School Diploma -
Leto High School