Jordan Carter
Rock Hill,SC
Summary
Highly organized professional with expertise in multi-system and multi-media applications within government contracting and remote roles. Aiming to contribute to your organization
Overview
14
14
years of professional experience
Work History
Supervisor
United States Postal Service (USPS)
Gastonia
06.2016 - Current
- Monitor employee productivity levels on a regular basis to identify areas of improvement.
- Coordinate with other department supervisors to ensure smooth workflow and project alignment.
- Manage all aspects of the hiring process including payroll and special projects
City Carrier
United States Postal Service (USPS)
Gastonia
03.2013 - Current
- Load mail onto delivery vehicle according to postal regulations.
- Deliver mail to residential and business customers in a timely manner.
Outbound Handler
Southeastern Freight Lines
Charlotte
03.2016 - 09.2019
- Loaded and unloaded trucks with appropriate material handling equipment.
- Maintained accurate records of all outgoing cargo shipments.
- Reviewed route schedules regularly with dispatch team to ensure efficient routing.
Technical Support Representative
Research In Motion, RIM
Sumter, SC
07.2010 - 11.2012
- Provided technical assistance to customers through phone, email and chat support.
- Assisted customers with installation of new hardware and software applications.
- Recommended upgrades or additional features that could enhance user experience.
Education
Master of Science in Information System Management -
Ashford University
01.2021
Bachelor of Art in Business Information Systems -
Ashford University
05.2018
Doctor of Philosophy in Computer Science -
National University
Skills
- Project Management
- SharePoint
- Project Management
- Microsoft Office 365
- Data Analysis
- Unix/Linux
- Programming Logic/Design
- Management for Organization
- Business System Analysis
- Database Management System
- Integrated Cost & Scheduling
- Computer Networking
- Telecommunication Design
Timeline
Supervisor
United States Postal Service (USPS)
06.2016 - Current
Outbound Handler
Southeastern Freight Lines
03.2016 - 09.2019
City Carrier
United States Postal Service (USPS)
03.2013 - Current
Technical Support Representative
Research In Motion, RIM
07.2010 - 11.2012
Master of Science in Information System Management -
Ashford University
Bachelor of Art in Business Information Systems -
Ashford University
Doctor of Philosophy in Computer Science -
National University