Summary
Overview
Work History
Education
Skills
Certification
AWARDS
Timeline
Generic

JORDAN CARTER

Philadelphia,PA

Summary

Detail-oriented professional with extensive driving experience. Secures cargo, adheres to safety regulations, and maintains vehicle logs to ensure timely delivery. Demonstrates strong organizational capabilities and strategic planning skills to enhance operational efficiency. Communicates clearly and effectively while employing problem-solving abilities to swiftly address and resolve issues.

Overview

1
1
Certification
4
4
years of post-secondary education
23
23
years of professional experience

Work History

Site Supervisor

Allied Universal Security Services
06.2026 - Current

• Coordinated daily tasks and concerns with team supervisors, ensuring smooth operations and timely issue resolution

• Supervised 20 employees, promoting adherence to security protocols and maintaining a safe environment

• Ensured site security by regularly monitoring CCTV feeds

• Conducted vehicle patrols of site exterior, enhancing safety and security awareness

• Deterred and reported threats to site, including banned guests and potential hazards

• Use computer systems to document daily activities, employee concerns & requests

• Addressed customer concerns and questions, fostering positive relationships and improving overall satisfaction

• Demonstrated proficiency in Mercury and Heliaus applications

Shift Supervisor/ Dispatcher

Franklin Mills Mall; Allied Universal
08.2024 - 06.2026
  • Coordinated daily tasks and concerns with team supervisors to maintain operational efficiency
  • Supervised team of 20 employees to ensure effective security operations
  • Ensured site security by regularly monitoring CCTV feeds
  • Conducted vehicle patrols of site exterior, enhancing safety and security awareness
  • Deterred and reported threats to site, including banned guests and potential hazards
  • Use computer systems to document daily activities, employee concerns & requests
  • Addressed customer concerns and questions to enhance satisfaction
  • Knowledgeable of Mercury and Heliaus applications

Lead Driver/ Driver(Seasonal)

Goat Logistics; Amazon
01.2022 - 01.2024
  • Delivered packages to customers using efficient routing techniques. in a timely manner
  • Drove electric vehicle to deliver packages using GPS and monitoring system for accurate and timely deliveries.
  • Trained and educated new employees on daily job duties to ensure smooth operations.

Delivery Driver

Metropolitan Area Neighborhood Nutrition Alliance- MANNA
06.2017 - 04.2019
  • Ensured effective operation of temperature-controlled vehicles to maintain product integrity. temperature controlled vehicles
  • Checked and logged mileage before deliveries began. Inspected vehicle for compliance with safety regulations to maintain an 8-hour delivery schedule. Verified that freezer compartment maintained proper temperature and contained adequate meals for each client's deliveries.
  • Inspected vehicles prior to departure to ensure safety and compliance with regulations.
  • Communicated with management regarding client delivery statuses, including missed deliveries and necessary changes to medically tailored diets.
  • Communicating with clients the MANNA mission as well as explaining in detail the services that they will be provided.
  • Upon returning at the end of the day's deliveries, reporting any changes to the vehicle, updating client information and preparing the vehicle for the next day.

Security Guard/Lead Guard

Delaware River Waterfront Security
05.2016 - 03.2017
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to maintain security of premises, responded to alarms and investigated disturbances to ensure safety.
  • Monitored and authorized entrance and departure of employees, visitors, and other persons, guarded against theft, maintained security of premises, answered alarms and investigated disturbances.
  • Advised individuals of security rule violations to maintain order on the premises. Apprehended violators from premises.

Motor Transport Team Member

Pennsylvania Army National Guard
03.2008 - 03.2015
  • Operated wheeled vehicles and equipment, utilized land navigation skills, and ensured functionality of company vehicles through regular maintenance and repair.
  • Compiled time, mileage, and load data; verified vehicle logbooks; and efficiently processed motor transport requests from authorized personnel.
  • Oversaw loading and unloading of cargo on vehicles, securing it against inclement weather, pilferage, and damage to ensure safe transport.
  • Assist in organizing and conducting convoy missions, dispatching vehicles, and reconnaissance operations.

Driver & Equipment Technician

Northeast Fitness Solutions
09.2010 - 09.2012
  • Inspected vehicles before departure and after delivery for defects, reported maintenance issues to management for timely repairs, and adhered to traffic and safety laws while operating heavy motor vehicles.
  • Verify shipment manifest, maintain driving, safety, maintenance, and delivery logs, and maintain communication with company dispatchers, to ensure updated information and instructions are received.
  • Loaded and unloaded fitness equipment, assembled and disassembled units, and performed maintenance tasks. Organized and set up gyms to optimize space and ensure safety for patrons.

Driver

Safe Plus Paratransit
11.2005 - 06.2006
  • Adhered to safety and traffic regulations, along with company policies, to provide passengers with the safest transportation experience.
  • Responded to passenger inquiries regarding service areas, eligibility requirements, and fares; assisted with safe boarding and disembarking, ensuring secure transport of packages and carry-on items.
  • Completed pre-post-inspection checks, accident reports, and other applicable forms. Also recorded mileage, driving, waiting, and administration time on daily manifest sheets.

Security Guard/Supervisor

Speca Gaurd-Allied Security
08.2003 - 06.2005
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to prevent unauthorized access, maintained security of premises, responded to alarms, and investigated disturbances.
  • Monitored and authorized entrance and departure of employees, visitors, and other persons, guarded against theft, maintained security of premises, answered alarms and investigated disturbances.
  • Warned persons of rule infractions or violations and apprehended or evicted violators from premises.

Education

High School Diploma -

West Philadelphia High School
09.1998 - 06.2002

Skills

  • CCTV monitoring
  • Alarm systems
  • Incident reporting
  • Access control
  • Dispatch coordination
  • Emergency response

Certification

LIFE SCIENCE INSTITUTE PHILADELPHIA JOB CORPS May 2007 Facility Maintenance Level II

AWARDS

US Army Achievement Medal, US Army Commendation Medal and many more for my time of service and my deployment to Afghanistan.

Timeline

Site Supervisor

Allied Universal Security Services
06.2026 - Current

Shift Supervisor/ Dispatcher

Franklin Mills Mall; Allied Universal
08.2024 - 06.2026

Lead Driver/ Driver(Seasonal)

Goat Logistics; Amazon
01.2022 - 01.2024

Delivery Driver

Metropolitan Area Neighborhood Nutrition Alliance- MANNA
06.2017 - 04.2019

Security Guard/Lead Guard

Delaware River Waterfront Security
05.2016 - 03.2017

Driver & Equipment Technician

Northeast Fitness Solutions
09.2010 - 09.2012

Motor Transport Team Member

Pennsylvania Army National Guard
03.2008 - 03.2015

Driver

Safe Plus Paratransit
11.2005 - 06.2006

Security Guard/Supervisor

Speca Gaurd-Allied Security
08.2003 - 06.2005

High School Diploma -

West Philadelphia High School
09.1998 - 06.2002
JORDAN CARTER