Jordan Chalk
Irving,TX
Summary
Driven Area Sales Manager with 5+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
5
5
years of professional experience
Work History
Area Sales Manager
Southern Glazer's Wine And Spirits
05.2023 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
Sales Consultant
Southern Glazer's Wine And Spirits
10.2021 - 05.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Stocker
Southern Glazer's Wine And Spirits
03.2021 - 10.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Wine Steward
Kiepersol Wine Estates
10.2019 - 01.2021
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Set up wine tastings to bring in business and promote special offerings.
- Incorporated guest and management feedback to deliver unparalleled service and consistently hit profit targets.
- Implemented new promotional strategies, dramatically increasing business.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Provided exceptional customer service by promptly addressing any concerns or issues related to wine selections or service quality.
- Boosted wine sales through effective upselling techniques and in-depth product knowledge.
Education
Bachelor of Science - Kinesiology
Stephen F Austin State University
Nacogdoches, TX05.2017
Skills
- Relationship Building
- Sales Presentations
- Sales team supervision
- Territory Management
- Sales Tracking
- KPI Tracking
- Sales Training
- Closing strategies
- Sales Reporting
- Time Management
- Consultative Selling Techniques
- Sales Projections
Timeline
Area Sales Manager
Southern Glazer's Wine And Spirits
05.2023 - Current
Sales Consultant
Southern Glazer's Wine And Spirits
10.2021 - 05.2023
Stocker
Southern Glazer's Wine And Spirits
03.2021 - 10.2021
Wine Steward
Kiepersol Wine Estates
10.2019 - 01.2021
Bachelor of Science - Kinesiology
Stephen F Austin State University