Jordan Chase
Boise,Idaho
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Laboratory Manager
Food Safety Net Services
Boise, Idaho
03.2019 - Current
- Managed and maintained laboratory equipment, including calibrations, repairs, and preventative maintenance.
- Oversaw the day-to-day operations of the lab, including staffing and scheduling of personnel.
- Evaluated test results and determined appropriate corrective action when needed.
- Reviewed analytical data from experiments to ensure accuracy and reliability of results.
- Investigated customer complaints related to product quality or performance issues.
- Maintained detailed records and completed regular reports for operations, accounting and human resources needs.
- Defined priorities, delegated tasks and planned workflow for laboratory personnel.
- Managed equipment, building areas, and inventory to keep facility running at peak levels.
- Coordinated recruitment, paperwork, and payments for laboratory participants.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Field Technician
Haley & Aldrich Inc.
Soda Springs, Idaho
05.2018 - 08.2018
- Performed environmental field testing tasks on a cleanup site in Eastern Idaho.
- Utilized a handheld XRF to measure the levels of metals in groundwater.
- Assisted in routine cleanup and safety tasks.
Education
Master of Science - Microbiology And Cell Science
University of Florida
Gainesville, FL12-2023
Bachelor of Science - Biochemistry
Idaho State University
Pocatello, ID12-2018
Skills
- Employee Supervision
- Procedure Monitoring
- Instrument Calibration
- Environmental Monitoring
- Standard Operating Procedures
- Cross-Functional Teamwork
- Hazardous waste management
- Laboratory Management
- Facilities oversight
- Sample Processing
Timeline
Laboratory Manager
Food Safety Net Services
03.2019 - Current
Field Technician
Haley & Aldrich Inc.
05.2018 - 08.2018
Master of Science - Microbiology And Cell Science
University of Florida
Bachelor of Science - Biochemistry
Idaho State University
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