Jordan Clary
Jacksonville
Summary
Dedicated and personable professional with 4 years of customer service experience across both retail and food service environments. Skilled in resolving customer concerns, maintaining a positive and welcoming attitude, and ensuring high levels of satisfaction in fast-paced settings. Proven ability to work effectively as part of a team, manage multiple tasks, and adapt quickly to changing priorities. Committed to delivering excellent service and contributing to team success.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Vicious Biscuit
08.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Lead Brand Representative
Hollister
07.2023 - 07.2024
- Mentored junior representatives, cultivating a positive work environment conducive to professional development.
- Increased overall sales by training team members on effective selling techniques.
- Collaborated with management to design eye-catching visual merchandising displays, driving customer engagement.
- Enhanced customer loyalty through exceptional service and product knowledge.
Sales Associate
Hollister
10.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - General Studies
Florida State College
Jacksonville, FL12-2025
High School Diploma -
Fletcher High School
Jacksonville, FL05-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Punctuality and reliability
- New staff training
Timeline
Front of House Employee
Vicious Biscuit
08.2023 - Current
Lead Brand Representative
Hollister
07.2023 - 07.2024
Sales Associate
Hollister
10.2021 - 07.2023
Associate of Arts - General Studies
Florida State College
High School Diploma -
Fletcher High School
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