Jordan Conatser
Lakeland
Summary
Produce Manager experienced in communicating expectations to employees and making sure our operations are supporting our mission statement. In charge of making sure daily operations are being completed effectively and safely. Responsible for making sure as owners we all take ownership and have that owners mentality in everything we do.
Overview
15
15
years of professional experience
Work History
Produce Manager
Publix Supermarkets
Lakeland
01.2022 - Current
- Planned and delivered training to improve employee effectiveness of serving our customers and carrying out our company mission statement.
- Implemented processes and procedures to optimize inventory management, ensuring accurate stock levels of produce are to Publix standards.
- Resolved customer questions and concerns requiring management-level escalation.
- Reviewed daily sales reports identifying where sales are so corrective action can be taken if needed.
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Maximized profit by coordinating efficient team operations, minimizing waste and controlling shrink on a daily basis.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
- Prepared and reviewed weekly schedules to ensure proper sales floor coverage to serve our customers.
- Managed all KPI's each quarter and made sure our business plan was in line with meeting those quarterly goals.
- Created promotional displays for seasonal items or special occasions, increasing sales volume through marketing efforts.
- Ensured compliance with health codes pertaining to sanitation and food safety practices within the produce department.
Assistant Produce Manager
Publix Supermarkets
Lakeland
09.2014 - 01.2022
- Was a member of the team of managers chosen to open the first 8 stores in the Virginia Market for Publix Supermarkets.
- Was responsible for getting stores set up according to EQ1 plans and having them ready to open to Publix standards.
- Promoted Publix culture to new employees and new Publix customers.
- Did weekly competition checks and reviewing market share in a new market.
- Received produce deliveries and unloaded produce.
- Provided training for new employees on proper handling of produce merchandise.
- Conducted performance evaluations and recommended pay increases.
- Conducted counseling statements when corrective action was needed.
- Rotated stock to maintain freshness.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Identified and quickly handled spill clean-up.
- Greeted customers to determine wants or needs.
- Maintained current and accurate inventory with cycle counts and audits.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Collaborated with team members, sharing tasks and supporting department goals.
- Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
- Stayed up-to-date on new products offered in the department.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
Produce Clerk
Publix Supermarkets Store
Lakeland
09.2010 - 09.2013
Education
High School Diploma -
Lakeland High School
Lakeland, FL05-2011
Skills
- Operations and Process Management
- Inventory Management
- Quality Control and Food Safety
- Visual Merchandising
- Employee Training and Development
- Understanding Yearly Financial Goals
- Communication
- Organization
Timeline
Produce Manager
Publix Supermarkets
01.2022 - Current
Assistant Produce Manager
Publix Supermarkets
09.2014 - 01.2022
Produce Clerk
Publix Supermarkets Store
09.2010 - 09.2013
High School Diploma -
Lakeland High School