Jordan Contreras
Shakopee,MN
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
7
7
years of professional experience
Work History
Barista
Caribou Coffee
Menomonie, Wisconsin
09.2022 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of work area and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Collaborated with team members to ensure efficient service during peak hours.
- Resolved customer complaints promptly while maintaining a positive atmosphere.
Assistant Manager
Kaman's Art Shoppes
Shakopee, Minnesota
05.2018 - Current
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and product displays to enhance customer experience.
- Supported team training on product knowledge and customer service techniques.
- Maintained accurate sales records and processed transactions using POS systems.
- Facilitated communication between staff and upper management for smooth operations.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
Food Service Work/Service Worker
Kwik Trip
Prior Lake, Minnesota
06.2020 - 05.2025
- Provided excellent customer service in a fast-paced retail environment.
- Assisted with product orders and fulfilled special requests from customers.
- Performed regular maintenance on tools, machines, and vehicles used in providing services.
- Restocked items used during service delivery according to guidelines.
Education
Bachelor of Arts - Studio Art Painting
University of Wisconsin, Stout
Menomonie, WI05-2026
High School Diploma -
Prior Lake High School
Prior Lake06-2022
Skills
- Visual merchandising
- Customer service
- Team building
- Project management
- Marketing tactics
- Adaptability and flexibility
References
References available upon request.
Timeline
Barista
Caribou Coffee
09.2022 - Current
Food Service Work/Service Worker
Kwik Trip
06.2020 - 05.2025
Assistant Manager
Kaman's Art Shoppes
05.2018 - Current
Bachelor of Arts - Studio Art Painting
University of Wisconsin, Stout
High School Diploma -
Prior Lake High School
Similar Profiles
Abigail HedbergAbigail Hedberg
Barista at NFI - Caribou Coffee/Perk Coffee Co.Barista at NFI - Caribou Coffee/Perk Coffee Co.
Katarina GalvanKatarina Galvan
General Manager at Caribou CoffeeGeneral Manager at Caribou Coffee
Maribel IbarraMaribel Ibarra
Barista at Caribou CoffeeBarista at Caribou Coffee
Brooklyn LinderBrooklyn Linder
Barista at Caribou CoffeeBarista at Caribou Coffee
Betbirai LunaBetbirai Luna
Medical Assistant Intern at Burnsville Family PhysiciansMedical Assistant Intern at Burnsville Family Physicians