Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Couture

Palm Coast,FL

Summary

Versatile and dynamic, with a proven track record at Boulon Brasserie, I excel in food safety and guest engagement, showcasing strong multitasking abilities and a knack for creating memorable dining experiences. Skilled in knife techniques and adept at conflict resolution, I consistently enhance customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Grade Manger Chef

Boulon Brasserie
06.2023 - 08.2024


  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Communicated closely with servers to fully understand special orders for customers.
  • Created daily raw seafood specials using fish scraps to minimize waste.
  • Lead daily station prep for services of 600+ covers, making prep lists and delegating and communicating with fellow employees.
  • Shucked oysters and handled raw seafood, following food safety guidelines.
  • Cross trained on pantry, prep, expo, and pastry stations.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Took charge in organizing, consolidating, and cleaning the restaurant walk-in. Ensuring all items were labeled and safe to date.
  • Worked as a float, assisting every station in their prep.

Supervisor

CVS Pharmacy
11.2022 - 05.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Shift Leader

Panera Bread
12.2020 - 10.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Server

Waterfront Brewery
02.2019 - 10.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Associates - Psychology

Hillsborough Community College
Tampa, FL

Skills

  • Food safety and sanitation
  • Knife Skills
  • Customer service
  • Conflict resolution
  • Oyster shucking
  • Recipes and menu planning
  • Strong Work Ethic
  • Guest Engagement
  • Cash Handling
  • Exceptional customer service

Certification

  • ServSafe
  • Hazard communications

Timeline

Grade Manger Chef

Boulon Brasserie
06.2023 - 08.2024

Supervisor

CVS Pharmacy
11.2022 - 05.2023

Shift Leader

Panera Bread
12.2020 - 10.2022

Server

Waterfront Brewery
02.2019 - 10.2020

Associates - Psychology

Hillsborough Community College

Similar Profiles

CREATE PROFILE
Jordan Couture