Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Sales Agent
Alfa Insurance Agency
Pelham, AL
11.2024 - Current
Performed cold calling to generate leads and build a client base.
Developed and maintained relationships with potential clients to identify new sales opportunities.
Presented products and services to current and prospective customers through face-to-face meetings, virtual calls, and webinars.
Participated in team meetings regularly to discuss progress against targets and objectives.
Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
Greeted and assisted customers to foster positive experiences.
Sports Replay Technician
Southeastern Conference (SEC)
Birmingham, AL
08.2015 - Current
Ensured appropriate rules and regulations were followed during football games.
Analyze the game situation before every play, verify the clock status at the beginning and end of every play.
Assisted referees with making decisions regarding penalties and stoppage of play.
Maintained a professional demeanor while interacting with players, coaches, fans, and other officials.
Educated new officials on proper techniques for officiating football games.
Performed post-game duties such as completing paperwork or submitting reports to leagues.
Attended training sessions provided by leagues on changes in laws related to a specific sport.
Navigated difficult situations with direct communication and explanation of game rules.
Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
ACCESS Facilitator - Lincoln High School
Talladega County Board Of Education
Lincoln, Alabama
08.2016 - 05.2020
Supervised and assisted students in physical and virtual classrooms.
Monitored academic progress and behavior to ensure student engagement.
Communicated daily with ACCESS teachers for alignment on student needs.
Logged into learning management system each school day to track announcements and assignments.
Assisted students with minor technology issues to enhance learning experiences.
Ensured students remained focused and completed tasks on schedule.
Reported technical issues to support center staff and technology coordinators.
Coordinated documentation of students’ grades for local reporting with ACCESS teachers and administrators.
Summer Camp Counselor
YMCA - Shades Valley
Birmingham, AL
05.2012 - 08.2014
Provided guidance and support to campers in a safe, encouraging environment.
Assisted with the planning and execution of daily activities for campers.
Supervised groups of children during recreational activities.
Conducted safety checks on all equipment used by campers.
Ensured that all rules were followed at the camp grounds.
Encouraged positive behavior among campers through role modeling and reinforcement techniques.
Organized games and sports activities to keep campers entertained.
Collaborated with other counselors to create fun learning experiences for campers.
Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
Provided first aid when needed in accordance with established procedures.
Resolved conflicts between campers using effective communication strategies.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Communicated with other counselors to coordinate group activities.
Coached campers in various sports and activities to improve skills and promote fun experiences.
Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
Enforced camp rules and policies, maintaining a safe and respectful environment.
Associate Agent/Customer Service Hybrid Role at Zane Jackson Agency LLC – Alfa InsuranceAssociate Agent/Customer Service Hybrid Role at Zane Jackson Agency LLC – Alfa Insurance