Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Crane

Newmarket,NH

Summary

Dynamic Regional Human Resource Director with a proven track record in varied industries. Experience in enhancing employee relations, performance management, union negotiations, and leadership coaching, and training. Recognized for exceptional communication skills, and developing impactful training programs that foster team cohesion and trust.

Overview

25
25
years of professional experience

Work History

Regional Human Resource Director

National Health Care Associates Inc.
Wethersfield, CT
04.2023 - Current
  • Oversee the human resource function for 12 nursing home facilities located in NH, MA, ME, and VT. Provide mentoring and training for on-site human resource directors. Consult with facility leadership on employee relations, talent acquisition, guiding investigations, the corrective action process, and leadership coaching and development. Provide training on various topics, including emotional intelligence for leaders, and building teams with shared values, mission, and trust.

Regional Human Resource Director

Next Step Healthcare
Woburn, MA
09.2017 - 04.2023
  • Provided oversight and consultation to 14 nursing homes and assisted living facilities in NH, MA, and ME. Participated in union negotiations and labor/management discussions. I worked closely with the executive team on various projects. Partnered with operations to improve retention, positive employee relations, and the corrective action process. Developed an improved performance management and corrective action process.

Regional Human Resource Director

National Health Association
Wethersfield, CT
03.2013 - 09.2017
  • Provided regional human resource direction and consultation for 17 nursing homes in NH, MA, ME, and VT.

Regional Human Resource Director

SunBridge Healthcare Group
North Reading, MA
11.2007 - 02.2013
  • Provided consultation and employee advocacy for over 1,000 employees in nine locations in Massachusetts. Directed a full array of HR functions in a partially unionized, heavily regulated environment. Worked closely with operations to manage labor, improve retention, workers' compensation, talent management, and overtime. Earned high praise from legal counsel for drafting effective EEOC position statements.

Director of Human Resources

Devine, Millimet, & Branch
Manchester, NH
07.2005 - 07.2007
  • Provided comprehensive HR support for this region-leading 200-person law firm.

Director of Human Resources

Saint Anselm College
Manchester, NH
03.2002 - 07.2005
  • Directed the HR function for 650 faculty and staff, and 1,000 student employees.

Regional Human Resource Director

Haborside Healthcare
Boston, MA
10.1999 - 03.2002

Education

Master of Arts - Psychology

Antioch University New England
Keene, NH
05-1985

Bachelor of Science - Human Services

Southern New Hampshire University
Hooksett, NH
05-1982

Skills

  • Human resource expertise
  • Employee relations
  • Performance management
  • Corrective action
  • Union negotiations
  • Labor compliance
  • Leadership coaching and development
  • Exceptional oral and written communication skills
  • Policy development
  • Training

Timeline

Regional Human Resource Director

National Health Care Associates Inc.
04.2023 - Current

Regional Human Resource Director

Next Step Healthcare
09.2017 - 04.2023

Regional Human Resource Director

National Health Association
03.2013 - 09.2017

Regional Human Resource Director

SunBridge Healthcare Group
11.2007 - 02.2013

Director of Human Resources

Devine, Millimet, & Branch
07.2005 - 07.2007

Director of Human Resources

Saint Anselm College
03.2002 - 07.2005

Regional Human Resource Director

Haborside Healthcare
10.1999 - 03.2002

Master of Arts - Psychology

Antioch University New England

Bachelor of Science - Human Services

Southern New Hampshire University

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