Summary
Overview
Work History
Education
Skills
Clearance
References
Timeline
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Jordan Crawford

CLINTON,Maryland

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

7
7
years of professional experience

Work History

RPC Refugee Analyst

Department of State - Bureau of Population, Refugee and Migration
Roslyn , VA
2023.03 - Current

Company Overview: Government Contractor- Devis Infostructure

  • Maintained accurate records of all data collected during analysis processes.
  • Applies laws and regulations related to refugee processing based on Priority 2 requirements of the U.S Refugee Admissions Program
  • Review applications of the Priority-2 Employment Verification (P-2 EV) program to accomplish caseload goals and objectives
  • Review applications and analyze data points to determine eligibility to the U.S Refugee Admissions Program
  • Process requests of applicants for refugee status by examining supporting documentation for authenticity and relevance of the claimed qualifying employment
  • Work with personnel/officials of other Federal agencies, and employment verification points of contact to verify purported employment
  • Screen evidence presented by the applicant to determine evidentiary documents align with certain fraud indicators and data points determined by the investigation and outcome of an indictment related to the U.S Refugee Admissions Program
  • Gather information using a variety of methods including document review, electronic systems
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

FOIA Freedom of Information Analyst

Department of Defense- Office of Secretary of Defense
Alexandria , VA
2022.10 - 2023.03

Company Overview: Government Contractor - Amentum

  • Prepare and review documents in accordance with the Freedom of Information Act (FOIA) and Privacy Act (PA)
  • Process and document FOIA and PA requests to an organization's records
  • Interpret regulations, agency enforcement codes, and organizational policies regarding release of agency documents
  • Ensure released materials do not contain personal identifiers or directly or indirectly reveal trade secrets and other information exempted under the applicable statutes
  • Review completed requests for appropriateness of materials to be or not to be released
  • Make redactions as needed before release
  • Compose response letters, clarify requests, negotiate additional response time, and make recommendations on fees and fee waivers
  • Coordinate with program offices on conducting searches for responsive documents
  • Negotiate with submitters of records, and with requesters of those records, to clarify requests in order to make release determinations or recommendations

Records Examiner/ Case Manager / Analyst Supporting the FBI

Department of Justice- National Virtual Translation Center NVTC
Washington , DC
2022.03 - 2022.10

Company Overview: Government Contractor - Enprovera

  • Perform preliminary indices checks on applicants using internal Bureau records management systems, in order to eliminate candidates with questionable and/or derogatory backgrounds
  • Create electronic case files for each applicant, assigning case numbers, and indexing all personal identifying information of each candidate, becoming official Bureau records
  • Initiate key actions through internal databases for each phase of processing for the contract linguist applicant, to include language testing, scheduling of Personnel Security Interview, administration of polygraph, initiation of background investigations, and issuing contracts with the NVTC
  • Review security packages to ensure applicants meet qualifications for contract employment, while checking for derogatory information, questionable suitability of any concern
  • Request security briefings of applicants who are favorably adjudicated for TS clearance, and transfer case records for the issuances of Basic Ordering Agreement and Work Orders
  • Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria
  • Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization
  • Ensures compliance with federal, state, and local employment laws and regulations, and company policies

Office Manager

Department of Justice- National Virtual Translation Center NVTC
Washington , DC
2022.03 - 2022.10

Company Overview: Government Contractor - Enprovera

  • Organize the office layout and order stationery and equipment
  • Maintain the office condition and arrange necessary repairs
  • Partner with HR to update and maintain office policies as necessary
  • Organize office operations and procedures
  • Manage contract and price negotiations with office vendors, service providers and office lease
  • Provide general support to visitors
  • Discerns and re-routes matters to the director's attention based on priority
  • Address employees queries regarding office management issues (e.g Stationery, Hardware
  • Liaise with facility management vendors, including cleaning, catering and security services

Operational Support Specialist II

Department of Defense Government Contractor
Washington , DC
2017.08 - 2022.03

Company Overview: SoBran, Inc

  • Worked in the MOPP level 2 and level 4 areas
  • Screened and process mail in accordance with guidelines set in the Standard Operating Procedure (SOP)
  • Performed inventory maintenance and accountability to include receiving, sorting, and packing mail
  • Processed all incoming Mail
  • Applied knowledge of USPS regulations to handle, process, receive, open, sort, route, and redirect all forms of mail (both classified and unclassified)
  • Performed swipe sampling and general decontamination procedures test for biological and chemical agents
  • Reported SOP related conflicts or discrepancies as needed, took corrective action to ensure quality control
  • Assisted in mail processing equipment improvements
  • Successfully perform daily sampling and general decontamination routine to test for biological and chemical agents

QC Quality Assurance Check Technician/ Clean Mail Room Associate

Department of Defense Government Contractor
Washington , DC
2017.08 - 2022.03

Company Overview: SoBran, Inc

  • Communicated with Technical Services concerning all issues with mail processing equipment and scanning equipment
  • Assisted in increasing Saturation Mail Bundle Scanning from 60 percent to 96 percent
  • Trained operations support specialists while ensuring the performance of safe work practice and operations in accordance with Standard Operating Procedures (SOP)
  • Reported all SOP's related conflicts and discrepancies as needed and take corrective action to ensure quality control
  • Entered data on spreadsheets using Microsoft Excel and Microsoft Word
  • Coordinated and managed a multi-functioning team, support specialists in achieving error-free and timely work delivery
  • Create operations manual for the Clean Mailroom
  • Send cleared mail out to its respective clients
  • Inventory all money leaving the facility using a Microsoft Excel spreadsheet

Education

Bachelor of Science - Investigative Forensic

University of Maryland Global Campus
Largo, Maryland
2020-05

High School Diploma -

Gwynn Park High School
Brandywine, MD
2016-05

Skills

  • Critical Thinking
  • Leadership
  • Background Investigations
  • Office Management
  • Office Operations
  • Data Processing
  • Decontamination Procedures
  • Quality Control
  • Microsoft Office Suite
  • Adobe Acrobat
  • Cross-platform Efficiency
  • Microsoft SharePoint
  • Marking Classified National Security Information
  • FOIA Xpress
  • Accurint
  • START
  • Records documentation
  • Case Management
  • Eligibility Requirements
  • Employer outreach
  • Employment Recordkeeping

Clearance

Top Secret

References

  • Jules Polynice, Zone Lead/Floor Lead, SoBran Inc., (774) 360-3777, jules_polynice@yahoo.com
  • Nichele Philip, Floor Lead, SoBran Inc., (202) 422-5971, nichele.phillip@gmail.com
  • Melissa Garci, Data/Operations Manager, SoBran Inc., (443) 619-1264, Melissa.k.garci@comcast.net
  • Ashlee Lewis, Supervisor, Enprovera, (202) 447-4636

Timeline

RPC Refugee Analyst

Department of State - Bureau of Population, Refugee and Migration
2023.03 - Current

FOIA Freedom of Information Analyst

Department of Defense- Office of Secretary of Defense
2022.10 - 2023.03

Records Examiner/ Case Manager / Analyst Supporting the FBI

Department of Justice- National Virtual Translation Center NVTC
2022.03 - 2022.10

Office Manager

Department of Justice- National Virtual Translation Center NVTC
2022.03 - 2022.10

Operational Support Specialist II

Department of Defense Government Contractor
2017.08 - 2022.03

QC Quality Assurance Check Technician/ Clean Mail Room Associate

Department of Defense Government Contractor
2017.08 - 2022.03

Bachelor of Science - Investigative Forensic

University of Maryland Global Campus

High School Diploma -

Gwynn Park High School
Jordan Crawford