Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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MARGARET SWEENEY

MARGARET SWEENEY

Cleveland

Summary

A passionate human services professional with a background in immigration and a strong understanding of diverse cultures. Dedicated to providing guidance and support to newcomers in the Cleveland area and helping them access essential resources for a successful transition.

Overview

6
6
years of professional experience

Work History

Intake and Referral Specialist

Catholic Charities- Migration and Refugee Services (Immigration Legal Services)
06.2023 - Current
  • Manages Immigration Legal Services' intake phone line and detainee calls
  • Schedules and completes intake process for clients seeking legal services
  • Screens clients for eligibility in Ohio Centers for Survivors of Torture programs
  • Manages 11 attorney calendars for consult appointment scheduling
  • Maintains case files in Law Logix system and Apricot case management software
  • Conducts client intake interviews to determine client service need and eligibility.
  • Identifies potential issues and concerns and proactively escalated to manager to reduce barriers.
  • Monitors immigration law developments and procedural changes to improve client service quality and case outcomes.
  • Helps attorneys prepare USCIS forms by gather client information and paperwork
  • Assists with Asylum and EAD pro-se clinics


Curriculum Intern

The National Democratic Training Committee
01.2022 - 06.2022
  • Assist instructional designers in curriculum department with creating and publishing courses.
  • Manage projects through Monday software.
  • Brainstorm with Equity and Inclusion Committee about best practice throughout organization.
  • Create sample materials for candidate communications plans, budget plans, press advisories, and press releases.

Human Services Worker

Catholic Charities: Migration and Refugee Services
05.2021 - 08.2021
  • Assisted refugees asylees, and Afghan parolees attain basic needs and services including but not limited to housing, food, transportation, health screenings, public benefits access, school enrollment, and other support systems.
  • Documented all activities with refugees in individual case files; ensured that case files are in compliance with agency and federal guidelines.
  • Interviewed clients to determine eligibility for adjustment of status, citizenship, work visas, etc. to subsequently schedule clients with attorneys, paralegals, and case workers.
  • Completed training to screen/screened victims of torture under The Ohio Center for Survivors of Torture program.
  • Completed and filedG-28, I-9, I-90, I-130, I-485, I-730, I-918, N-400, and N-600 applications in LawLogix under attorney supervision.

Youth Development Professional

Camp Miniwanca
06.2019 - 08.2019
  • Undertook interest groups of 20+ children in different sports, hobbies, arts and crafts.
  • Equipped children with an understand of what it means to be their own best selves.
  • Stimulated children to them to adventure daringly, serve humbly, and aspire nobly.

Education

Bachelor of Arts - International Affairs

University of Cincinnati
Cincinnati, OH
04-2023

Skills

  • Case file organization
  • Proficient in Microsoft Office Programs
  • Proficient in Stata (statistical analysis software)
  • Proficient in LawLogix
  • Intermediate in Spanish Language
  • Confidentiality practices
  • Cultural Competency

Languages

Spanish

Timeline

Intake and Referral Specialist

Catholic Charities- Migration and Refugee Services (Immigration Legal Services)
06.2023 - Current

Curriculum Intern

The National Democratic Training Committee
01.2022 - 06.2022

Human Services Worker

Catholic Charities: Migration and Refugee Services
05.2021 - 08.2021

Youth Development Professional

Camp Miniwanca
06.2019 - 08.2019

Bachelor of Arts - International Affairs

University of Cincinnati

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