Jordan Crawford
Maricopa,AZ
Summary
Dynamic professional with a proven track record at the City of Maricopa, excelling in customer service and teamwork. Enhanced service desk efficiency by streamlining procedures and developed training materials. As a Fitness Aide, improved participant satisfaction through effective communication and adaptability, ensuring a safe and engaging environment for all members.
Overview
1
1
year of professional experience
Work History
Service Desk
City of Maricopa
Maricopa, AZ
08.2025 - Current
- Assisted customers with service desk questions and issues, providing friendly and timely support.
- Helped create training materials for service desk staff on company processes and software systems.
- Worked with the customer service team to process returns and exchanges efficiently.
- Reviewed service desk procedures and identified ways to improve workflow and customer experience.
Fitness Aide
City Of Maricopa
Maricopa, AZ
04.2025 - Current
- Assisted with day-to-day fitness program operations to help classes and activities run smoothly.
- Supported instructors during fitness classes and adjusted activities based on participant needs and ability levels.
- Kept fitness equipment and workout areas clean, organized, and safe for members and guests.
- Helped improve customer experience by listening to participant feedback and communicating suggestions to staff.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ05.2026
Skills
- Customer Service
- Teamwork
- Communication
- Time Management
- Fast Learner
- Reliability
- Multitasking
- Positive Attitude
Timeline
Service Desk
City of Maricopa
08.2025 - Current
Fitness Aide
City Of Maricopa
04.2025 - Current
High School Diploma -
Maricopa High School