Jordan Crenshaw
Summary
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Overview
4
4
years of professional experience
Work History
Registrar
Saddleback Valley Unified School District
09.2021 - Current
- Prepared balanced course schedules, student rosters and class lists.
- Developed all teacher class schedules for each school year
- Ensured accurate student records by diligently maintaining and updating information in school database.
- Implemented effective communication strategies to keep students informed about important deadlines, policies, and updates related to their enrollment status.
- Monitored enrollment processes
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Server
Domenicos On The Lake
09.2021 - 04.2023
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Coordinated with kitchen staff to ensure timely delivery of orders.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat guests.
Health Assistant
Newport-Mesa Unified School District
09.2019 - 09.2021
- Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
- Maintained accurate medical records, contributing to efficient information management within the school health office.
- Monitored trends and patterns in student health concerns, proactively addressing emerging issues through targeted education and outreach efforts.
- Served as a liaison between families, healthcare providers, and school personnel, ensuring a streamlined approach to addressing student health issues.
- Researched and recommended community resources to meet students needs.
- Communicated effectively with parents regarding their child's health concerns, fostering strong relationships between the school and families.
- Administered medications in accordance with doctor's instructions.
Education
Bachelor of Science - Communication Studies
California State University - Fullerton
Fullerton, CA05.2018
Skills
- Student Registration
- Software Knowledge
- Scheduling Coordination
- Academic advising
- Customer Service
- Clerical Support
- Flexible and Adaptable
- Data Entry
- Experienced in Aeries
- Skilled in Excel
Timeline
Registrar
Saddleback Valley Unified School District
09.2021 - Current
Server
Domenicos On The Lake
09.2021 - 04.2023
Health Assistant
Newport-Mesa Unified School District
09.2019 - 09.2021
Bachelor of Science - Communication Studies
California State University - Fullerton