Hi, I’m
Jordan Dankworth
Piqua,OH
Summary
Dedicated professional with extensive experience in food service, customer service, and automotive repair & Sales. Proven ability to lead teams, adhere to safetyprotocols, and deliver exceptional results in a timely manner. Seeking a position that leverages my diverse skill set in a dynamic and growth-oriented company.
Overview
1
Certificate
Work History
Hot Head Burritos
Shift Lead
03 2023 - 12 2023
Job overview
- Managed shift operations and supervised team members- Conducted daily counts and managed deposits and skims- Ensured compliance with ServSafe standards
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed store opening and closing procedures and balanced tills.
- Ensured compliance with company policies as well as local health department regulations throughout daily operations.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Arby's Restaurant Group
Management Trainee
02 2022 - 03 2023
Job overview
- Performed cooking and cleaning duties- Assisted in various kitchen operations- Trained in management responsibilities and operations
- Gained knowledge of company policies, protocols and processes.
- Streamlined processes and procedures to boost productivity levels throughout the organization.
Submarine House
Prep Cook/Line Cook
08.2020 - 12.2020
Job overview
- Prepared food, maintained kitchen cleanliness, and managed inventory
Danks Taxi/Self-Employed
Taxi Driver
04 2018 - 07 2021
Job overview
- Provided safe and reliable transportation services- Maintained cleanliness and safety of the vehicle
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
All-In-One Auto Sales
Automotive Sales Consultant
01 2012 - 01 2018
Job overview
- Conducted minor to major automotive repairs and body work
- All-in-One Auto Sales
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Education
Ohio State UniversityColumbus, OH
Certificate in Interactive Media from Nutrition
February.2018
Upper Valley Joint Vocational SchoolPiqua, OH
High School Diploma
June.2006
Piqua High SchoolPiqua, OH
June.2006
Ohio State University
Certification Extension from Nutrition
2018
Skills
- Adobe Software (8 years)
- Microsoft Office (10 years)
- Food Preparation & Service
- Nutrition & Food Safety
- Driving & Taxi Service
- Cash Handling & POS Systems
- Inventory Management
- Customer Service
- Problem Management
- Certifications and Licenses
- Interactive Media
- Adobe software, web design, videography, marketing
- Nutrition
- Ohio State University Extension
- Driver's License
- Team Building
- Training and mentoring
- Inventory oversight
- Strong verbal and written communication
- Self-Motivated
Certification
Food safety and shift management (Valid until October 2026)### Additional Information
- ServSafe
- Certified in Nutrition from The Ohio State University No End Date
Timeline
Prep Cook/Line Cook
Submarine House
08.2020 - 12.2020
Shift Lead
Hot Head Burritos
03 2023 - 12 2023
Management Trainee
Arby's Restaurant Group
02 2022 - 03 2023
Taxi Driver
Danks Taxi/Self-Employed
04 2018 - 07 2021
Automotive Sales Consultant
All-In-One Auto Sales
01 2012 - 01 2018
Ohio State University
Certificate in Interactive Media from Nutrition
Upper Valley Joint Vocational School
High School Diploma
Piqua High School
Ohio State University
Certification Extension from Nutrition
2018