Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Insurance Broker
Ascent Financial Solutions
Shreveport, LA
02.2025 - Current
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Consistently exceeded sales targets and earned recognition within the agency for outstanding performance in new business development.
Provided ongoing support to existing clients by addressing inquiries, resolving concerns, and assisting with claims processes when necessary.
Collaborated with underwriters and carriers to negotiate optimal policy terms for clients, ensuring adequate coverage at competitive rates.
Developed a comprehensive understanding of various insurance products, enabling effective recommendations based on clients'' unique requirements.
Educated prospective clients on the benefits of various insurance products to facilitate informed decisionmaking.
Aircraft Electrical and Environmental Specialist
USAF
Bossier City, LA
01.2021 - 01.2025
Provided training sessions to staff on proper use of systems and applications.
Identified root cause of technical issues and developed solutions.
Managed inventory of spare parts used for repairs or replacements.
Tested electrical systems, hydraulic systems, and other aircraft components for proper functioning.
Supervised and completed flight line foreign object prevention walks.
Repaired and serviced air conditioning, heating and electrical systems.
Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
Verified accuracy and completeness of data entry into the database system.
Identified discrepancies between source documents and entered data.
Reviewed existing information for accuracy and made necessary corrections.
Maintained confidentiality of sensitive information.