Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Interests
Timeline
Entrepreneurial & Community Leadership Experience
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Jordan D. Hanes

Jordan D. Hanes

Macclenny,FL

Summary

Results-driven and highly organized professional with 12 years of progressive experience in operations, logistics, inventory, and team leadership roles. Proven track record in managing cross-functional teams, streamlining processes, and achieving performance targets in fast-paced environments. Currently enrolled in a Manager Mentorship Program, with strengths in project execution, personnel development, and operational strategy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Area Representative

HD Supply / THDPro
06.2023 - Current
  • Manage over 120 client accounts and a $500K monthly order pipeline across multi-state regions. Taking calls, texts and emails throughout the day.
  • Consistently ranked in top 10% of performance among peers each week and each month.
  • Increase sales YOY
  • Comprehensive communication everyday with customers and clientele.
  • Broker deals with manufacturers and vendors across various categories of products - plumbing, electrical, HVAC, hardware, appliances
  • Work with the local warehouse in logistical decision and delivery of products
  • Track everyday mileage and expenses for monthly work budget monitoring.
  • Well versed in outlook, power point, excel, word, teams, erp
  • Developed and maintained favorable business relationships with retail store management and employees, supporting individual needs and establishing collaborative leadership precedent.
  • Managed overall growth of assigned territory and exceeded targets.
  • Responded to internal and external customer needs with focus on quick resolutions and strong sales enablement.
  • Developed, grew and maximized financial results through continuous improvement efforts for individual and group sales.
  • Achieved or exceeded company-defined sales quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Senior Inventory Solutions Specialist

HD Supply / THDPro
03.2018 - 06.2023
  • Led field operations for multi-site logistics, including process improvements and software rollouts.
  • Provided peer training, mentored junior staff, and collaborated with leadership on efficiency initiatives.
  • Maintained customer accounts across north Florida on weekly basis.
  • Established deep relationships with management that have requested my services and expertise to return to this position since being promoted.
  • Monitored inventory of over 100+ common products over multiple accounts.
  • Created quotes and orders of $10k per day with customers.

Inventory Solutions Specialist

HD Supply / THDPro
03.2014 - 03.2018
  • Coordinated nationwide inventory rollouts and managed up to 50 weekly site orders.
  • Communicated project needs with contractors and ensured timely delivery of materials.
  • Planned out weekly maintenance shop setups
  • Worked with global shipping companies until project was complete.
  • Had multiple direct reports in the southeast region.
  • Booked flights, rental cars, hotels during projects.
  • Completed final recaps of rollouts and shop setups to multiple managers.
  • Inspected products to provide quality control to maximize revenue.

Inventory Manager

SP Richards
10.2010 - 01.2013
  • Supervised inventory for a major commercial warehouse and led RF/forklift operations.
  • Trained employees and improved inventory accuracy and workflow processes.
  • Worked as assistant manager of the warehouse.
  • Managed approximately 30+ incoming calls, emails and texts per day from customers.

Education

Introductory Management - Management

Florida State College
Jacksonville, Florida, FL
08.2023

BA - Business Administration

Berean College
Jacksonville
05.2012

Skills

  • Leadership & Team Management
  • Operational Strategy
  • Inventory & Supply Chain
  • Client & Vendor Relations
  • Training & Staff Development
  • Budgeting & Resource Allocation
  • SAP, SQL, RF Scanners, Microsoft Suite
  • Data Analysis & Reporting
  • Territory management
  • Route management
  • Sales presentations
  • Account development
  • Performance tracking
  • Sales reporting
  • Problem-solving
  • Analytical thinking

Websites

Accomplishments

    Certified forklift operator

    Completed courses in project management

    Currently Training classes in SQL

Certification

  • Project Management Fundamentals – FSCJ
  • Data and SQL Querying Certification
  • Randstad Forklift Operations Certification

Interests

Love being a "DODO" - Dad Of Daughters Only I am a father of 4 beautiful girls

Physical Fitness:

  • Enjoy participating in Crossfit for overall physical and mental well-being
  • Gym Workouts
  • Rock climbing
  • Riding road bike

Working on my 1947 Ford 2N tractor

Timeline

Field Area Representative

HD Supply / THDPro
06.2023 - Current

Senior Inventory Solutions Specialist

HD Supply / THDPro
03.2018 - 06.2023

Inventory Solutions Specialist

HD Supply / THDPro
03.2014 - 03.2018

Inventory Manager

SP Richards
10.2010 - 01.2013

Introductory Management - Management

Florida State College

BA - Business Administration

Berean College

Entrepreneurial & Community Leadership Experience

County-Wide Community Farmers Markets, Owner & Operator, Personally owned and operated multiple county-wide farmers markets, managing end-to-end operations across multiple locations., Managed vendor relationships, volunteers, scheduling, and on-site logistics to ensure consistent, successful market execution., Coordinated permitting, compliance, site setup, and issue resolution while collaborating with local partners and community stakeholders.

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Jordan D. Hanes