Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Family Nanny
Self Employed Services
03.2022 - Current
Built positive and nurturing environments to support child social and emotional growth.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Played games, worked on puzzles, and read books to young children.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
Taught children everyday skills and language.
Assisted with housework such as dishes and cooking.
Kept children's areas neat and clean.
Developed creative activities to encourage physical, social and emotional growth.
Account Management Representative
Provident Savings Bank
12.2015 - 03.2022
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Identified and communicated customer needs to supply chain capacity and quality teams.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Used sales tactics and customer service to reach goals and maintain relationships
Pool Attendant
Omni Hotels & Resorts
04.2015 - 11.2015
Moved umbrellas and lounge chairs at request of guests.
Collected and replenished pool towels while monitoring inventory to minimize loss.
Checked side duty list for opening and closing procedures.
Observed recreational users to detect safety concerns and prevent ongoing violations.