Jordan Dozier
Huntsville,TX
Summary
Driven and high-energy student with a knowledgeable background from a Student Building Manager, to Server, to Research Assistant. Developed proven relationship-building, building maintenance, effective communication, and situational awareness and preparedness from these positions. Engages in unkept knowledge on work environment to ensure safety, awareness, and community building.
Overview
7
7
years of professional experience
Work History
Server
Darden
Huntsville, TX
05.2022 - Current
- Maintained records of transactions made during shift as required by law and company policy.
- Delivered food orders promptly and courteously, following all specific and unique requests by each guest.
- Accurately recorded orders on point-of-sale system.
- Provided excellent customer service to ensure satisfaction and building report with the community.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient and safe operations within the restaurant environment.
- Checked food before serving it to customers to ensure items are correct and adhering to all potential health concerns.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers to maintain company and internal standards.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
Student Building Manager
Sam Houston State University
Huntsville, TX
08.2021 - Current
- Ensured the safety of all occupants of the building by performing regular security checks.
- Performed minor repairs on equipment in the building when needed.
- Responded promptly to emergency situations within the building to prevent further damage or injury.
- Assisted with daily operations of the building, including; room setups, small damage repairs, bowling lane maintenance, furniture resets, collecting trash, AV maintenance and trouble shooting, and proper opening and closing of the building.
- Trained new student workers on proper policies, procedures, and safety protocols.
- Provided customer service to students and faculty in the building by answering questions and resolving issues.
- Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
Barista
Black Rock Coffee Bar
Huntsville, TX
07.2023 - 02.2024
- Greeted customers and took orders for coffee, espresso drinks, blended coffees, teas, smoothies, energy drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained calm demeanor during high-volume periods and special events.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Described menu items to customers and suggested products based on stated preferences.
Bartender and Barista
Aramark
Huntsville, Texas
08.2021 - 05.2022
- Followed safety protocols while handling sharp tools and machinery.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Trained new bartenders and baristas on drink preparation and upselling techniques.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Assistant Photographer
Tony Molleur
Round Rock, Texas
06.2018 - 07.2021
- Adhered to safety protocols while working on location or in the studio environment.
- Conducted research prior to photoshoots to find suitable poses for students.
- Communicated effectively with clients to determine their needs and expectations.
- Collaborated with photographers to ensure desired results were achieved for each project.
- Maintained a professional demeanor at all times while interacting with clients or other staff members.
- Developed creative ideas for photographs that would meet clients' objectives.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
Student Assistant and Substitute Teacher
The Dance Gallery
Round Rock, TX
06.2017 - 07.2021
- Developed and implemented age-appropriate lesson plans for dance classes.
- Organized and managed rehearsals to ensure adequate preparation for performances.
- Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop, and creative movement classes.
- Created an environment conducive to learning by providing positive reinforcement to students.
- Collaborated with colleagues on creative ideas for choreography and costuming designs.
- Assessed student progress through observation and feedback during class sessions.
- Assisted with the organization of classes and rehearsals for upcoming performances.
- Encouraged students to take risks and push themselves outside of their comfort zone.
- Collaborated with other teachers on projects related to fundraising or community outreach initiatives.
- Demonstrated proper stretching techniques before each class session.
- Provided individual and group instruction to students in dance fundamentals, technique, and performance.
- Monitored student attendance records and maintained accurate class rosters.
Education
Some College (No Degree) - BFA in Dance BS in Psychology, Minor in ABA
Sam Houston State University
Huntsville, TXSkills
- Entry level understanding of SPSS
- Transcription
- Proficient in Spanish as a developing second language
- Active Attack Preparedness
- Emergency Preparedness
- Maintenance knowledge
- Costume Selection and Design
- Guest teaching
Affiliations
- Research Assistant for the Psychology department at Sam Houston State University. Field of research involves deception perception, grooming of minors, eye-witness identification, and perceptions of consent.
- Involved in performances with Sam Houston State University Including: MOD, Senior Studio, Spectrum, Dances @ 8, and Thesis performances.
- Performed at the MATCH in Houston Texas for Kyle Rucker and NMD2
- Performed at Barefoot Ballroom in Huntsville Texas apart of an ensemble exploring Improvisation Dance and Performance Art
Websites
Timeline
Barista
Black Rock Coffee Bar
07.2023 - 02.2024
Server
Darden
05.2022 - Current
Student Building Manager
Sam Houston State University
08.2021 - Current
Bartender and Barista
Aramark
08.2021 - 05.2022
Assistant Photographer
Tony Molleur
06.2018 - 07.2021
Student Assistant and Substitute Teacher
The Dance Gallery
06.2017 - 07.2021
Some College (No Degree) - BFA in Dance BS in Psychology, Minor in ABA
Sam Houston State University