Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Jordan Duran

Jordan Duran

Elizabeth

Summary

Dynamic professional with experience as a Ramp Agent at Newark Airport, excelling in problem-solving and teamwork. Proven ability to enhance operational efficiency while ensuring safety and customer satisfaction. Skilled in content creation and social media marketing, fostering strong relationships that drive repeat business. Committed to delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Ramp Agent

Newark Airport
08.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.

Sales Associate

Home Depot
10.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.


Education

Bachelor - Marketing

Kean University
Union, NJ
05-2026

High School Diploma -

J Christian Bollwage Finance Academy
Elizabeth, NJ
06-2022

Skills

  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Social media marketing
  • Content creation

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Ramp Agent

Newark Airport
08.2024 - Current

Sales Associate

Home Depot
10.2023 - 07.2024

Bachelor - Marketing

Kean University

High School Diploma -

J Christian Bollwage Finance Academy

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Jordan Duran