Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
M Holland
05.2019 - 05.2025
Tracked orders and notified customers of status or potential delays.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Created reports to provide insights into logistics operations and performance.
Office Manager
H & R Block Tax Services
08.2018 - 04.2019
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Completed and filed returns with tax departments at local, state, and federal levels.
Laboratory Technician
IDEXX Laboratories
05.2017 - 04.2018
Establish or monitor quality assurance programs or activities to ensure the accuracy of laboratory results.
Set up, clean, and maintain laboratory equipment.
Provide technical information about test results to physicians.
Properly set up samples for fecal floats and fecal directs.
Read slides, correctly identify parasites and inform clinics of findings.
Surgical Veterinary Technician
Niles Animal Hospital
05.2016 - 04.2017
Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
Performed dental procedures on anesthetized patients.
Operated anesthetic machines, oxygen equipment and monitoring equipment.
Maintain a proper sterile field during surgical procedures.
Prepare patients for surgery, including positioning patients on the operating table and covering them with sterile surgical drapes to prevent exposure.
Veterinary Technician
Morton Grove Animal Hospital
05.2015 - 05.2016
Organized, labeled and restocked supplies.
Administered and applied treatments, drugs, oxygen therapy, medications and immunological agents.
Performed routine laboratory procedures such as hematology, microbiology, parasitology, blood chemistry, urinalysis and serology.
Implementing and maintaining successful social media programs.
Veterinary Technician
Randhurst Animal Hospital
01.2014 - 05.2015
Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
Operated x-ray machines and exposed radiographic films.
Completed admission records, including statements made by client concerning patient's problems and history.
Education
Associate of Applied Science - Veterinary Technology
Vet Tech Institute at Fox College
Tinley Park, IL
12.2013
Skills
Anesthesia monitoring
Animal restraint
Client education
Laboratory procedures
Diagnostic imaging
Vaccine administration
Surgical assistance
Timeline
Logistics Coordinator
M Holland
05.2019 - 05.2025
Office Manager
H & R Block Tax Services
08.2018 - 04.2019
Laboratory Technician
IDEXX Laboratories
05.2017 - 04.2018
Surgical Veterinary Technician
Niles Animal Hospital
05.2016 - 04.2017
Veterinary Technician
Morton Grove Animal Hospital
05.2015 - 05.2016
Veterinary Technician
Randhurst Animal Hospital
01.2014 - 05.2015
Associate of Applied Science - Veterinary Technology