Nathalie Marroquin
Los Angeles
Summary
Dynamic professional with a strong background in customer service and event coordination at Cooking With Dashes of Love LLC. Bilingual and self-motivated, I excel in fast-paced environments, leveraging my skills in POS system operation and effective communication to enhance client satisfaction and streamline operations. Devoted Veterinary Assistant focused on animal health and wellbeing. Skilled in examinations, assessments and common procedures such as dentals and neuter/spays. Protects animals under care with proper restraints, clean environments, and sterilized instruments.
Overview
11
11
years of professional experience
Work History
Prep Cook/Event Coordinator
Cooking With Dashes of Love LLC
Los Angeles
05.2025 - Current
- Assisted chefs in cooking and plating dishes according to recipes.
- Operated kitchen equipment safely and efficiently for food prep tasks.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Participated in training new staff on kitchen procedures and standards.
- Measured ingredients accurately using measuring cups and spoons.
- Managed communication with clients to understand their vision and requirements.
Marketing Associate
Review
Los Angeles
09.2023 - 12.2024
- Developed and implemented marketing campaigns to increase product awareness.
- Created content for various digital channels, including websites and social media platforms.
- Analyzed customer insights data to optimize customer engagement strategies.
Vet Technician ass/Receptionist
Laurel Pet Hospital
West Hollywood
01.2020 - 08.2022
- Recorded symptoms and documented medical observations to inform treatment decisions
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Triaged incoming patients to determine treatment needs and urgency of care
- Helped administer medications and treatments.
- Assisted veterinarians during examinations and surgical procedures.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for office executives regularly.
- Performed data entry tasks into various computer systems accurately and promptly.
- Participated in emergency response drills and maintained knowledge of safety procedures.
Food Runner/busser/server
Ipic Entertainment
Los Angeles
08.2016 - 06.2019
- Collected empty plates and glasses to minimize bussing requirements between customers
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences
- Recorded orders and partnered with team members to efficiently serve food and beverages
- Operated POS terminals to input orders, split bills and calculate totals.
Waitress/cashier
Grey Block Pizza
Los Angeles
12.2015 - 07.2016
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Operated POS terminals to input orders, split bills and calculate totals.
Cashier
Buffalo Wild Wings Grill & Bar Baldwin Hills
Los Angeles
05.2015 - 10.2015
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA01.2015
Skills
- Customer service oriented
- Bilingual
- Self-motivated
- Works well under pressure
- Restocking Inventory
- Sales proficiency
- Great with people and animals
- Able to work efficiently in groups, or independently
- Appointment Scheduling
- POS System Operation
- Euthanasia Assistance
- Surgery and Procedure Preparation
- Prescription filling
- Anesthesia monitoring
- Dental prophylaxis
Timeline
Prep Cook/Event Coordinator
Cooking With Dashes of Love LLC
05.2025 - Current
Marketing Associate
Review
09.2023 - 12.2024
Vet Technician ass/Receptionist
Laurel Pet Hospital
01.2020 - 08.2022
Food Runner/busser/server
Ipic Entertainment
08.2016 - 06.2019
Waitress/cashier
Grey Block Pizza
12.2015 - 07.2016
Cashier
Buffalo Wild Wings Grill & Bar Baldwin Hills
05.2015 - 10.2015
High School Diploma -
Alexander Hamilton Senior High School