Jordan Fernandez
Escondido,CA
Summary
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server, Busser
Tengu Ramen
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Seasonal Tree Lot Attendant
Farm Stand West
12.2023 - 12.2023
- Assisted in providing maintenance to trees including trimming, cutting, and loading trees in cars.
- Assisted with maintaining an organized and clean lot, contributing to a positive appearance.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their visit.
- Other duties included upselling and cross-selling other
products while providing excellent customer service.
House Cleaner
Monarch Janitorial Services
07.2023 - 11.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Worked in a fast-paced environment in a small team with tight deadlines to ensure timely completion of
each assignment. - Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
High School Diploma -
Escondido High School
1535 N Broadway, Escondido, CA 9202606-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Cleanliness standards
Languages
Spanish
Limited Working
Timeline
Server, Busser
Tengu Ramen
12.2024 - Current
Seasonal Tree Lot Attendant
Farm Stand West
12.2023 - 12.2023
House Cleaner
Monarch Janitorial Services
07.2023 - 11.2023
High School Diploma -
Escondido High School
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