Jordan Fickas
Lincoln City
Summary
Dynamic and dedicated with a wide range of jobs, I am equipped to deliver exceptional customer service and client care. Highly collaborative team player known for adaptability and results-driven approach, excelling in many different environments.
Overview
13
13
years of professional experience
Work History
Massage Therapist
Self-employed
11.2018 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Deckhand
Self-employed
04.2017 - Current
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
- Followed safety protocols and procedures to prevent accidents.
Housekeeper
Talon Lodge And Spa - Alaska Fishing Lodge
04.2023 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Server
Java Jazz
04.2016 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
A Cup Above
09.2012 - 07.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Port Angeles High School
Port Angeles, WAAssociate of Arts - Nursing
Peninsula College
Port Angeles, WA01-2012
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Body treatments
- Hot stone massage
- Deck equipment operation
- Maintaining equipment
- Strong work ethic
- Exceptional customer service
Timeline
Housekeeper
Talon Lodge And Spa - Alaska Fishing Lodge
04.2023 - 06.2023
Massage Therapist
Self-employed
11.2018 - Current
Deckhand
Self-employed
04.2017 - Current
Server
Java Jazz
04.2016 - 01.2017
Barista
A Cup Above
09.2012 - 07.2015
High School Diploma -
Port Angeles High School
Associate of Arts - Nursing
Peninsula College
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