Summary
Overview
Work History
Education
Skills
Certification
Timeline
Assessments
Generic

Jordan Fitch

San Marcos

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.


Knowledgeable Nanny with solid background in providing attentive and nurturing care to children in home settings. Successfully created safe and stimulating environment, fostering emotional and intellectual development. Demonstrated strong communication and problem-solving skills, ensuring seamless coordination with parents and adapting to children's needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Private Nanny

Care.com Inc
10.2024 - Current

Deliver individualized childcare focused on developmental milestones through structured play, sensory activities, and early learning experiences. Assist with feeding, diapering, and routine care while promoting independence, communication, and curiosity.

Pet Care Technician

PetSuites : Stay and Play
06.2022 - 08.2023
  • Worked as a pet lead, where I would administer medication, schedule my fellow co-workers on tasks for the day, and be in charge of the resort when no managers were present.

Dog Sitter/Walker

self-employed
07.2021 - Current
  • As needed positions for a few families!
  • Provided attentive care for multiple dogs, ensuring safety and well-being during visits.
  • Developed customized exercise and feeding schedules tailored to individual dog needs.
  • Maintained accurate records of each dog's health, behavior, and preferences to inform future care.
  • Implemented effective communication with pet owners regarding daily activities and any concerns.
  • Coordinated emergency protocols for unexpected situations, prioritizing animal safety and health.

Sales Associate

American Eagle Outfitters
05.2022 - 07.2022
  • Assisted with returns
  • Stocked the floor
  • Provided pleasant customer service
  • Maintained a clean service environment
  • Responsible for fitting room

Sales Associate

Bath & Body Works
09.2025 - Current
  • Assisted customers in selecting merchandise, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Collaborated with team to execute visual merchandising strategies, promoting brand image.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
  • Monitored sales trends to identify opportunities for product promotions and enhancements.
  • Implemented efficient stock replenishment processes, minimizing downtime during peak hours.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor's degree - Human Development And Family Sciences

Texas State University
San Marcos, TX
05-2026

Associate of Science -

Collin County Community College
Wylie, TX
05-2024

Skills

  • Cleaning Experience
  • Packaging
  • Leadership
  • Communication skills
  • Childcare
  • Organizational Skills
  • Animal Care
  • Pet Care
  • Dog Handling
  • Animal handling
  • Pet sitting
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Money handling

Certification

  • CPR/AED
  • May 2021 to May 2023

Timeline

Sales Associate

Bath & Body Works
09.2025 - Current

Private Nanny

Care.com Inc
10.2024 - Current

Pet Care Technician

PetSuites : Stay and Play
06.2022 - 08.2023

Sales Associate

American Eagle Outfitters
05.2022 - 07.2022

Dog Sitter/Walker

self-employed
07.2021 - Current

Bachelor's degree - Human Development And Family Sciences

Texas State University

Associate of Science -

Collin County Community College

Assessments

  • Retail customer service โ€” Proficient
  • April 2022
  • Responding to customer situations in a retail setting
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.