Kurstin Thorman
Clarence Family
Niagara Falls,NY
5
years of professional experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Private Nanny
3 Months- Provided personalized childcare, ensuring safety and well-being of children in home environment.
- Developed and implemented engaging educational activities tailored to children's developmental needs.
- Coordinated daily schedules, including meals, naps, and recreational activities to promote routine.
- Communicated effectively with parents regarding children's progress and any concerns for proactive support.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Sales Associate
1 Year 1 Month- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Collaborated with management to develop promotional strategies that increased foot traffic.
- Resolved customer inquiries and complaints efficiently, maintaining brand reputation and trust.
- Participated in team meetings to share feedback and suggest improvements for operational efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
4 Months- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
4 Months- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Assisted in visual merchandising to create engaging product displays, driving sales performance.
- Executed inventory management processes, ensuring accurate stock levels and organization.
- Trained new associates on sales techniques and product knowledge, fostering team competency.
Teacher Assistant
4 Months- Assisted in the daily care and supervision of children, ensuring their safety and well-being
- Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas
- Provided individualized attention to each child's needs, including feeding, diapering, and naptime routines
- Communicated effectively with parents regarding their child's progress, behavior, and any concerns or updates
- Encouraged positive behavior through praise, rewards systems, and redirection techniques as needed
- Demonstrated patience and empathy when dealing with challenging behaviors or emotional situations
Produce / Cashier
9 Months- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Recreation Camp Counselor
2 Months- A fun role with lots of experience with handling different activities to keep children active and having fun daily!
Server
7 Months- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Implemented upselling techniques resulting in an increase in average check size by XX%
Cashier
1 YearEducation
Bachelor of Arts - Education
Skills
Cashiering
Cash Handling
Cleaning Experience
Host/Hostess
Customer Service
Merchandising
Food Service
POS
Upselling
Restaurant Experience
Serving Experience
Organizational Skills
Cash handling
Cash register
Restaurant experience
Classroom experience
Childcare
Experience working with students
Serving
Relationship building
Timeline
Private Nanny
Clarence Family
05.2026 - CurrentRead More
Sales Associate
Victoria's Secret & PINK
11.2025 - 03.2026Read More
Sales Associate
Nike Factory Outlet
03.2025 - 04.2026Read More
Sales Associate
Pandora Jewelry
11.2024 - 03.2025Read More
Teacher Assistant
Small World Too Inc
07.2024 - 11.2024Read More
Produce / Cashier
Wegmans Food Markets
06.2023 - 03.2024Read More
Recreation Camp Counselor
Town of Porter
06.2023 - 08.2023Read More
Server
Olive Garden
08.2022 - 03.2023Read More
Cashier
Wegmans Food Markets
08.2021 - 08.2022Read More
Niagara University
Bachelor of Arts from Education
Read More