Jordan E. Fox
New York,New York
Summary
Dynamic Project Management Consultant at Capco with a proven track record in driving $3.2 million in revenue through strategic RFP creation. Expert in data analysis and client relationship management, I optimize processes and lead high-impact projects, saving over 16,000 hours annually while enhancing operational efficiency across global teams.
Overview
6
6
years of professional experience
Work History
Project Management Consultant
Capco
New York, New York
06.2022 - Current
- Created RFPs by analyzing SOWs and Task Orders, winning contracts that generated $3.2 million in revenue.
- Implemented strategic operations call note summarization project, saving Global Operations over 16,000 hours annually for 1,000+ desk agents.
- Co-authored 45-page documentation and 4.5-hour training materials, facilitating client approval for agent production pilot.
- Supported Firmwide AI Governance council and leadership by producing gap assessments, project status reports, and project credits.
- Built dashboards and trackers to present to senior leadership, reflecting over 500,000 total operational hours saved annually.
- Managed PMO for 30+ GenAI/ML Wealth Management Operations projects at a Global Tier One Investment Bank.
- Led PMO as part of a three-person account management team for Capco's largest global account, overseeing 170+ resources across seven projects.
- Managed onboarding and contracting process for 60+ account resources, ensuring timely contract execution through procurement and vetting teams on Capco Internal Finance Team.
Practice Administrator
River City Psych
Richmond, Virginia
06.2021 - 06.2022
- Managed 90% of client relations and practice scheduling, overseeing daily operations and personal support tasks.
- Assisted in testing, scoring, and report writing for patient evaluations, including T-Score calculations and analysis.
Lab Researcher
Community Autism Resilience Emotion & Stress Lab
Blacksburg, Virginia
10.2019 - 05.2021
- Published as a 2nd author in conference abstract
- Researched autism, maltreatment, & traumatic stress to address diagnostic disparities in ASD, synthesizing peer-reviewed studies & coding TF-CBT sessions for data collection.
Intern
Mid-Atlantic Behavioral Health
Newark, Delaware
06.2020 - 08.2020
- Observed 40+ hours of Forensic Psychology assessments, Neuropsychology Testing, Scoring & Feedback, Medication Checks, Therapy & Testing Intakes
- Analyzed & synthesized practice management & clinical data for the executive team
Education
Certificate - Disability Leadership
Virginia Commonwealth University
05.2022
B.S. - Cognitive And Behavioral Neuroscience, Spanish Min
Virginia Tech
05.2021
Skills
- Project management
- Data analysis
- AI governance
- Client relationship management
- Stakeholder engagement
- Process optimization
Languages
Spanish
Professional
American Sign Language
Elementary
Affiliations
Out 4 Undergrad Mentor & Liaison (2022-Present)
Timeline
Project Management Consultant
Capco
06.2022 - Current
Practice Administrator
River City Psych
06.2021 - 06.2022
Intern
Mid-Atlantic Behavioral Health
06.2020 - 08.2020
Lab Researcher
Community Autism Resilience Emotion & Stress Lab
10.2019 - 05.2021
Certificate - Disability Leadership
Virginia Commonwealth University
B.S. - Cognitive And Behavioral Neuroscience, Spanish Min
Virginia Tech