Jordan Fritz
Sales
Chesapeake,VA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Salesperson
The Roy Houff Company
Norfolk , Va
2008.06 - 2019.03
Salesperson
K.D. & Company
Norfolk , Va
2019.05 - 2023.03
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Salesperson
Fleurametz of Chesapeake
Chesapeake , VA
2023.03 - Current
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Conducted market research to identify industry trends and customer needs.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows, conferences, and other marketing events.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Collaborated with team members to develop effective sales plans.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Educated customers about products and services offered by the company.
- Developed pricing proposals tailored to individual client requirements.
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Developed eye for detail and suggested accessories to complement purchase.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored customer order process and addressed customer issues.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
High School Diploma -
Floyd Kellam High School
Virginia Beach, VA2008-06
Criminal Justice
Votech
Virginia Beach, VA2008-06
Some College (No Degree) - Criminal Justice
Bryant And Stratton College - Newport News
Virginia Beach, VASkills
- Account Management
- Customer Engagement
- Relationship selling
- Negotiation
- Sales management
- Cold-calling
- Relationship Building
- Deal negotiation
- Closing Techniques
- Product description
- Networking
- Up-selling
- Customer Relationship Building
Work history
- The Roy Houff Company 2008-2018
- K.D & Company 2019-2023
- Fleurametz of Chesapeake 2023-2024
Timeline
Salesperson
Fleurametz of Chesapeake
2023.03 - Current
Salesperson
K.D. & Company
2019.05 - 2023.03
Salesperson
The Roy Houff Company
2008.06 - 2019.03
High School Diploma -
Floyd Kellam High School
Criminal Justice
Votech
Some College (No Degree) - Criminal Justice
Bryant And Stratton College - Newport News
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