Jordan Gehring
Clarington
Summary
Dynamic professional with a proven track record at Moose Lodge 931, excelling in team leadership and customer service. Enhanced operational efficiency through process improvements and staff training. Skilled in document review and workflow management, consistently achieving high-quality outcomes while fostering positive client relationships.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
Work History
Assistant Social Quarters Manager
Moose Lodge 931
New Martinsville, WV
11.2021 - Current
- Supervised daily operations to ensure adherence to company policies and standards.
- Implemented process improvements that enhanced team productivity and efficiency.
- Trained and mentored new staff on operational procedures and best practices.
- Oversaw inventory management, ensuring optimal stock levels were maintained.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Job Coach
Goodwill Industries
Moundsville, WV
03.2025 - 05.2026
- Provided hands-on training and support during job placements to ensure smooth transitions.
- Monitored client progress and adjusted strategies to meet evolving career goals effectively.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Document Processor
Williams Lea Tag
Wheeling, WV
04.2014 - 07.2016
- Processed and reviewed documents for accuracy and completeness.
- Coordinated with teams to ensure timely document delivery and compliance.
- Implemented quality control measures to enhance document processing efficiency.
- Streamlined data entry processes, reducing errors in document handling significantly.
- Transcribed audio recordings with high accuracy and attention to detail.
Education
Associate of Applied Science - Legal Office Assisting
West Virginia Junior College
Morgantown12-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Data gathering
- Progress monitoring
- Skill development
- Service plans
- Microsoft Office
- Document review
- Workflow management
- File conversion
- Proofreading
- Intuit quickbooks proficiency
Timeline
Job Coach
Goodwill Industries
03.2025 - 05.2026
Assistant Social Quarters Manager
Moose Lodge 931
11.2021 - Current
Document Processor
Williams Lea Tag
04.2014 - 07.2016
Associate of Applied Science - Legal Office Assisting
West Virginia Junior College