Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Jordan Gibson

Manhattan

Summary

Professional sales expert prepared to bring extensive experience in driving revenue and building customer loyalty. Known for focus on team collaboration and delivering results. Reliable and adaptable, ready to meet changing business needs with strong interpersonal and analytical skills.

Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.

Overview

10
10
years of professional experience

Work History

Verizon Sales Advisor

Best Buy
09.2024 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Demonstrated product features and benefits, increasing customer engagement.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained knowledge of promotions and sales to inform customers effectively.
  • Resolved customer inquiries and complaints, ensuring satisfaction and retention.
  • Conducted inventory checks and restocked merchandise as needed.
  • Trained new staff on customer service protocols and operational procedures.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.

Human Resources

Army National Guard
01.2021 - Current
  • Manage personnel operations for 650 members, enhancing recruitment and training processes.
  • Support managers in employee relations, boosting morale and retention.
  • Advise leadership on human capital strategies, ensuring unit readiness.
  • Direct benefits administration and policy compliance, resolving conflicts.
  • Coordinate HR initiatives across units, optimizing resources and support.
  • Oversee policy updates and workforce planning, optimising staffing procedures while mitigating operational risks.

Public Safety Officer

Kansas State University
01.2023 - 07.2024
  • Ensure safety by adhering to protocols, enhancing public trust and satisfaction.
  • Conduct security checks to safeguard guests, improving overall safety measures.
  • Collaborate with teams to maintain secure environments, fostering vigilance.
  • Partner with local agencies for risk assessments, refining safety practices.
  • Identify hazards to enhance security procedures, ensuring effective protection.
  • Coordinated with internal teams to design proactive emergency plans and supported staff training, resulting in measurable readiness improvements.

Logistics Manager

United States Army
01.2016 - 01.2021
  • Led logistics planning, boosting mission efficiency with measurable results.
  • Managed $734M in assets, ensuring accountability and readiness.
  • Supervised inventory and fleet, maintaining punctual supply delivery.
  • Earned Humanitarian Aid Medal for leadership in COVID-19 relief.
  • Oversaw facilities, optimizing resource allocation and management.
  • Spearheaded vendor negotiations and process reevaluation, ensuring streamlined supply routes and reinforced operational resilience.
  • Enforced updated compliance standards and modernised logistical systems, elevating readiness and reducing resource inefficiencies.
  • Partnered with cross-functional teams to refine distribution tactics, fostering innovative contingency planning and effective risk control.

Education

Bachelors of Social Science -

Kansas State University
Manhattan, KS
01.2024

Skills

  • MS Office
  • Project Management
  • SAP
  • Conflict Resolution
  • Data Analysis
  • Time Management
  • Customer Service
  • Team Collaboration
  • Strategic Planning
  • Training Development
  • Supply Chain Optimization
  • Strategic Communication
  • Risk Management
  • Analytical Skills
  • Sales experience
  • Customer service experience
  • Brand awareness
  • Building rapport
  • Sales strategies

Awards

Humanitarian Aid Medal for outstanding contributions to relief efforts in COVID-19 Pandemic in Central and South America

Timeline

Verizon Sales Advisor

Best Buy
09.2024 - Current

Public Safety Officer

Kansas State University
01.2023 - 07.2024

Human Resources

Army National Guard
01.2021 - Current

Logistics Manager

United States Army
01.2016 - 01.2021

Bachelors of Social Science -

Kansas State University