Jordan Good
Mentone,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Diligent and hardworking dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care.
Customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Kennal Technician
Animal Welfare League
Pierceton, IN
07.2023 - Current
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering.
- Maintained records of animal feedings, treatments and other updates.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
- Responded to emergency situations in a timely manner while following safety protocols.
- Provided humane treatment of all animals at all times.
- Exercised dogs regularly according to individual needs.
- Educated customers on proper pet care techniques.
- Conducted tours of the facility for prospective adopters.
- Adhered to standards set forth by local laws regarding animal welfare.
- Participated in training sessions to stay up-to-date on industry trends and best practices.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Assisted with the adoption process by providing information about available pets.
- Developed positive relationships with volunteers who provided support during busy periods.
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Cleaned living areas to provide healthy environment for boarded animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Exercised animals to maintain physical and mental health.
- Walked dogs while enforcing good behavior and manners.
- Walked animals outside to avoid accidents in play areas or bedding.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
- Followed precise feeding instructions and schedules for animals under care.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Bathed and groomed pets using gentle techniques.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Assessed animals for injury and illness.
- Taught animals sit, stay and other basic commands.
- Socialized animals to prepare for adoption.
- Screened individuals interested in adopting pets.
Gaurd Shack Attendentant
Synergy Rv Transport
Goshen, IN
08.2018 - 06.2023
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
- Checked for safety hazards and took corrective action when necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Confirmed visitor identification prior to granting entry into the building.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained accurate and up-to-date inventory records.
- Conducted periodic inventories and physical counts of product supplies.
- Utilized specialized software applications related to the job role.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Compiled reports based on gathered information.
- Updated existing records with new or revised information as needed.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Solved complex problems related to payroll processing quickly and efficiently.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
Dietary Aide
Creekside Manor Assisted Liviing
Mishawaka, IN
04.2017 - 03.2018
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Ensured that all food was prepared according to established health standards.
- Kept records of meal service for accurate billing.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided assistance with meal setup, serving, and clean up as needed.
- Observed special diets prescribed by physicians or nutritionists.
- Set up trays for patients upon request.
- Checked temperatures of hot food before serving it to patients and residents.
- Maintained a safe working environment by following all safety protocols.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Served food and snacks according to planned menu and patients' diet orders.
- Served specific meals to patients with special dietary needs.
- Served food and beverage items to residents, meeting therapeutic diets.
- Cleaned and maintained dining room during and after each meal service.
- Treated patients and team members with dignity and respect.
- Stocked food and other supplies for main kitchen and units.
- Engaged with residents to provide positive and enriching experiences.
- Followed dietary procedures in accordance with established policies.
- Set tables before patients arrived to maintain meal plan productivity.
- Delivered snacks to nurse station for distribution to specific residents.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Reported and documented resident changes in consumption or behaviors.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Collaborated with team to deliver timely service of items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Made meals in accordance with company standards and requirements.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Refilled condiments, napkins and server workstations.
- Packaged and bagged cooked food and prepared items.
- Assembled and served meals according to specific guest requirements.
CNA
Courtyard assisted living
Goshen, IN
05.2013 - 06.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Dietary Aide
Courtyard assisted living
Goshen, IN
04.2014 - 05.2016
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Ensured that all food was prepared according to established health standards.
- Kept records of meal service for accurate billing.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided assistance with meal setup, serving, and clean up as needed.
- Observed special diets prescribed by physicians or nutritionists.
- Set up trays for patients upon request.
- Checked temperatures of hot food before serving it to patients and residents.
- Maintained a safe working environment by following all safety protocols.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Set up trays and food service carts to deliver food to residents.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Served food and snacks according to planned menu and patients' diet orders.
- Served specific meals to patients with special dietary needs.
Education
High School Diploma -
Northridge High School
Middlebury, IN06-2012
Skills
- Group management
- Exercise management
- Work Planning
- SOP compliance
- Customer Service
- Progress Documentation
- Excellent Communication
- Dependable and Responsible
- Interpersonal Skills
- Self Motivation
- Task Prioritization
- Professionalism
- Customer Communication
- Attention to Detail
- Interpersonal Communication
- Adaptability and Flexibility
- Written Communication
- Problem-Solving
- Organizational Skills
- Time management abilities
- Multitasking
- Honest and Dependable
- Continuous Improvement
- Team Collaboration
- Effective Communication
- Inventory Management
- Reliability
- Work Prioritization
- Time Management
- Goal Setting
- Team building
Timeline
Kennal Technician
Animal Welfare League
07.2023 - Current
Gaurd Shack Attendentant
Synergy Rv Transport
08.2018 - 06.2023
Dietary Aide
Creekside Manor Assisted Liviing
04.2017 - 03.2018
Dietary Aide
Courtyard assisted living
04.2014 - 05.2016
CNA
Courtyard assisted living
05.2013 - 06.2016
High School Diploma -
Northridge High School