Jordan Grant
Farmington,MI
Summary
Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Local Route Driver - Class A CDL
Purity Cylinder Gases
08.2024 - 10.2024
- Ensured proper handling and secure transport of hazardous materials, following safety regulations and company policies
- Communicated effectively with dispatchers, keeping them informed of delays or changes in route plans as necessary.
- Assisted in warehouse operations, loading and unloading trucks to ensure accurate inventory management.
- Expedited delivery processes by efficiently organizing truck loadout according to planned route stops.
- Educated customers on product features and usage, increasing satisfaction and repeat business opportunities.
- Built strong relationships with customers, providing friendly and efficient service during deliveries.
- Provided excellent customer service, addressing any issues or concerns promptly and professionally.
- Gained familiarity with a vast array of product offerings to provide knowledgeable support to customers upon delivery.
- Demonstrated flexibility in adapting to unforeseen changes or challenges on route, maintaining a positive and professional attitude.
- Promoted a clean driving record with adherence to traffic laws and safe driving practices at all times.
- Improved customer satisfaction by delivering products accurately and on time.
- Maintained safety standards by conducting thorough pre-trip vehicle inspections and reporting any concerns.
- Inspected gas cylinders for safety, reporting any issues to management
- Increased overall company productivity through punctual arrival and completion of assigned deliveries.
Route Sales Professional
Continental Linen Services
01.2021 - 06.2024
- Managed designated sales route, consistently exceeding sales targets by cultivating strong customer relationships and identifying upselling opportunities
- Operated delivery vehicles safely and efficiently.
- Handled cash transactions accurately, ensuring proper accounting for all payments received from clients.
- Optimized delivery schedules to ensure timely and efficient service, resulting in improved customer satisfaction and retention
- Identified potential new clients while on routes, expanding the company''s customer base through targeted outreach efforts.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained strong relationships with customers, addressing concerns promptly and ensuring high levels of satisfaction.
- Resolved customer complaints professionally by actively listening to their concerns and finding appropriate solutions.
- Proactively sought out opportunities for cross-selling products or services based on customer needs during route visits.
- Conducted regular inventory checks and maintained accurate records to prevent excess inventory and minimize product loss
- Navigated complex delivery routes, ensuring timely deliveries despite traffic or other unforeseen delays.
- Assisted in warehouse duties when needed, including loading trucks and organizing inventory efficiently.
- Handled cash transactions accurately, ensuring proper accounting for all payments received from clients.
- Communicated regularly with dispatcher for delivery route details and changes.
- Trained new route sales professionals on company procedures, policies, and best practices for success in the role.
Production Worker
Liberty Coca Cola Beverages
03.2019 - 12.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Engaged in regular review meetings to discuss production performance and set future goals.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
High school diploma -
Mount Vernon High School
Mount Vernon, NY06.2016
Skills
- Vehicle maintenance knowledge
- Forklift Operation
- Business to business sale
- Accurate record keeping
- Conflict resolution abilities
- Excellent customer service
- Commercial driving
- Safety regulations compliance
- Team Collaboration
- Dependable and Cooperative
- Heavy Equipment Operation
- Valid CDL - Class A driver's license with Hazmat endorsement
- Chauffeur's license
- Upselling strategies
- Cross-selling techniques
- Policies and procedures implementation
- Client Relations
- Customer Retention
- Sales Goals
- Adaptability
- Product Assembly
- Product Packaging
- Machine Operation
Certification
- Commercial Driver's License (CDL), A, 07/31/31, MI, H (Hazardous Materials)
- Chauffeur's Permit, 07/31/30
- Driver's License, D
Timeline
Local Route Driver - Class A CDL
Purity Cylinder Gases
08.2024 - 10.2024
Route Sales Professional
Continental Linen Services
01.2021 - 06.2024
Production Worker
Liberty Coca Cola Beverages
03.2019 - 12.2020
- Commercial Driver's License (CDL), A, 07/31/31, MI, H (Hazardous Materials)
- Chauffeur's Permit, 07/31/30
- Driver's License, D
High school diploma -
Mount Vernon High School
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