Jordan Griffin
St Louis,MO
Summary
Versatile and results-driven professional with a background in electrical maintenance and team development, honed at Bi-State Development. Excelled in troubleshooting and fostering positive work environments, significantly enhancing team cohesion and safety standards. Skilled in electrical testing and critical thinking, consistently achieving high customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Assistant Sales Manager
Saint Louis Hop Shop
10.2021 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Facility Electrician
Bi-State Development
04.2023 - 11.2024
- Improved facility safety by inspecting and repairing electrical systems on a regular basis.
- Reduced downtime for equipment by promptly troubleshooting and resolving electrical issues.
- Troubleshot and repaired electrical parts, equipment and systems.
- Provided emergency response support, quickly addressing any failures or disruptions in power supply.
- Maintained accurate and complete records and documented work performed.
- Reported safety and quality-related issues to management to maximize safe conditions.
- Worked with multiphase, high voltage and low voltage electrical systems.
Truck Loader
UPS
11.2021 - 04.2022
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout [Number] hour shifts.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
- Reduced truck loading times by streamlining processes and implementing time-saving techniques.
Furniture Mover
Thomas Transfer & Storage Co
06.2018 - 07.2020
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
Electrician Helper
Jus-Tod Electrical Specialist
01.2011 - 05.2015
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
Education
Certificate of Technical Studies - Electrical Automation
Ranken Technical College
St Louis, MO05-2023
Bachelor of Interdisciplinary Studies - Psychology/Crime & Delinquency
Emporia State University
12-2021
Associate of Science -
Fort Scott Community College
Fort Scott, KS12-2017
High School Diploma -
Trinity Catholic High School
St. Louis05-2015
Skills
- Goals and performance
- Team building and development
- Documentation skills
- Hand and power tools
- Troubleshooting skills
- Safety awareness
- Electrical maintenance and repair
- Critical Thinking
- Electrical testing
Timeline
Facility Electrician
Bi-State Development
04.2023 - 11.2024
Truck Loader
UPS
11.2021 - 04.2022
Assistant Sales Manager
Saint Louis Hop Shop
10.2021 - Current
Furniture Mover
Thomas Transfer & Storage Co
06.2018 - 07.2020
Electrician Helper
Jus-Tod Electrical Specialist
01.2011 - 05.2015
Certificate of Technical Studies - Electrical Automation
Ranken Technical College
Bachelor of Interdisciplinary Studies - Psychology/Crime & Delinquency
Emporia State University
Associate of Science -
Fort Scott Community College
High School Diploma -
Trinity Catholic High School
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