Jordan Griffin
Houston
Summary
Results-driven Sales Manager experienced, known for high productivity and efficient task completion. Possess specialized skills in customer service, sales strategy development, and conflict resolution. Excel in communication, adaptability, and problem-solving, ensuring smooth transactions and customer satisfaction.
Efficient professional with background in customer service and operations management. Known for productivity and ability to complete tasks swiftly with precision. Skilled in inventory management, transaction processing, and customer relationship building.
Overview
10
10
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
New Orleans
07.2024 - 04.2025
- Participated in risk management assessments and mitigation planning.
- Resolved customer complaints by communicating effectively with all stakeholders.
- Analyzed business performance data and forecasted business results for upper management.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Collaborated with senior management to ensure successful implementation of projects.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Overnight Stocker
Winn Dixie
06.2022 - 12.2023
- Worked as an overnight stocker helping stock products, move pallets full of products and help customers when needed.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Warehouse Worker
Amazon
03.2023 - 06.2023
- Worked in PACK, packing boxes, taping, and worked in SLAP moving bigger boxes to make the Amazon Customers' shipping experience better
- Worked Overnight.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Team Sports/Bikes and Fitness
Dick's Sporting Goods
09.2022 - 01.2023
- Worked in both departments Team Sports and Bikes and Fitness helping customers and maintaining my areas.
- Improved team performance by implementing effective training programs and practice sessions.
- Achieved higher win rates by developing strategic game plans tailored to the team''s strengths.
Garden Associate
Home Depot
02.2021 - 05.2022
- Worked in the Garden Section helping clean, move bags of mulch, and help customers with their needs.
- Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Educated customers on sustainable gardening practices, promoting environmental consciousness.
Crew Member
McDonald's
11.2019 - 02.2020
- Worked at McDonald's as a crew member
- Improved customer satisfaction by providing friendly and efficient service.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
SUMMER CAMP EMPLOYEE
City of New Orleans Summer Youth Program
07.2016 - 08.2016
- Worked at the Clerk of Court office assisting personnel with filing and copying documents.
SUMMER CAMP EMPLOYEE
City of New Orleans Summer Youth Program
07.2015 - 08.2015
- Worked at Southern University at New Orleans summer camp and assisted the Camp Coordinators with monitoring the children as they were attending camp, on field trips, swimming, and any other duties where necessary.
Education
Master's (MBA) - Sports Business Management
Webber International University
Babson Park, FL05.2024
Bachelor's - Business Studies
University of Louisiana At Lafayette
Lafayette, LA05.2023
High School Diploma -
McDonogh 35 Senior High School
New Orleans05.2018
Skills
Business Administration
- Maintaining safety
- Unloading Trucks
- Safety Awareness
- Customer Relationship Management
- Stocking Shelves
- Inventory Management
- Time Management
- Label Reading
- Shipping and Receiving
- Warehouse Safety
- Physical Stamina
- Organizational Skills
- Problem Solving
- Teamwork and Collaboration
- Business Development
- Marketing
- Policy Implementation
- Customer service
- Inventory management
- Risk assessment
- Business performance
- Team building
- Verbal communication
- Strategic planning
- Multitasking Abilities
- Business acumen
- Performance maximization
- Safety protocol
- Insurance management
- Transportation management
- Fleet optimization
- Vehicle inspection
- Customer relationship management
- Data analytics
References
- Ruben D. Henderson: rhenderson@louisiana.edu
- Others can be provided upon request.
Hobbies
Sports, Weight lifting, Gaming, Reading, and Enjoying Nature
Community Service
Pontchartrain Park, New Orleans, LA, Assisted youth football players with their fundamentals and skills
Organizations
- McDonogh 35 Senior High School, Varsity Football Team, 2015, 2018
- The University of Louisiana at Lafayette, D1 Colligate Football Player, 2019, 2021
- Southeastern Louisiana University, D1 Colligate Football Player, 2021, 2022
- Webber International University, NAIA Colligate Football Player, 2023
Timeline
Management Trainee
Enterprise Rent-A-Car
07.2024 - 04.2025
Warehouse Worker
Amazon
03.2023 - 06.2023
Team Sports/Bikes and Fitness
Dick's Sporting Goods
09.2022 - 01.2023
Overnight Stocker
Winn Dixie
06.2022 - 12.2023
Garden Associate
Home Depot
02.2021 - 05.2022
Crew Member
McDonald's
11.2019 - 02.2020
SUMMER CAMP EMPLOYEE
City of New Orleans Summer Youth Program
07.2016 - 08.2016
SUMMER CAMP EMPLOYEE
City of New Orleans Summer Youth Program
07.2015 - 08.2015
Master's (MBA) - Sports Business Management
Webber International University
Bachelor's - Business Studies
University of Louisiana At Lafayette
High School Diploma -
McDonogh 35 Senior High School