Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Gross

Rochester,NY

Summary

I am a highly motivated young professional with the desire to make a difference in the American work field system. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

9
9
years of professional experience

Work History

ACCESS ASSOCIATE

Rochester Regional Health System
04.2022 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic into computer database to establish patient's medical record.
  • Collaborate with assigned team of associates and medical providers, facilitate an effective workflow,assist with orientation and training
  • Manage incoming calls and provide necessary information; greet patients and/or their representatives, provide direction as needed schedule patient appointments.
  • complete the registration process for patients and and/or representatives as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.


COVID-19 Health Screener

ROCHESTER REGIONAL HEALTH
12.2021 - 04.2022
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.

CASHIER/KBS TEAM MEMBER

WEGMANS FOOD MARKET
07.2015 - 01.2022
  • Efficiently get customers through the check out process while ensuring they end their shopping trips with a positive experience
  • Built relationships with customers to encourage repeat business.
  • Front end cashier sales on register scanning items, itemizing and totaling customers' purchases
  • Resolving customer issues and answering questions.
  • Promoting new items in store to increase sales by doing demos with free samples and being able to inform customers about the product
  • Upsold additional products and services to customers, increasing revenue.
  • Learned duties for various positions and provided backup at key times.

Counselor

Healthy Hero Summer Camp
05.2014 - 09.2014
  • Mentoring youth and helping youth the development skills in the areas of team-building, athletics, fitness, health, and academics
  • Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.

Education

Bachelor of Science - Economics, Double Minor in Business Sociology

SUNY At Albany
Albany, NY
05.2021

Skills

  • Committed to helping customers experience a great quality of service
  • Public speaking
  • Proven leadership skills
  • Organizational Systems
  • Filing Systems
  • Cash Handling
  • Microsoft Excel
  • Time Management Skills

Timeline

ACCESS ASSOCIATE

Rochester Regional Health System
04.2022 - Current

COVID-19 Health Screener

ROCHESTER REGIONAL HEALTH
12.2021 - 04.2022

CASHIER/KBS TEAM MEMBER

WEGMANS FOOD MARKET
07.2015 - 01.2022

Counselor

Healthy Hero Summer Camp
05.2014 - 09.2014

Bachelor of Science - Economics, Double Minor in Business Sociology

SUNY At Albany

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Jordan Gross