Jordan Guerrero
North Hollywood,CA
Summary
Attentive Detox Technician trained in administrative needs and direct care for detox center clients. Diligent about monitoring safety, security and personal care. Reliable in carrying out instructions and accurately updating records. Dedicated to helping those struggling with substance abuse. Certified in First Aid and CPR.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Detox Technician
Hope By The Sea
San Juan Capistrano, CA
07.2023 - 02.2024
- Assisted with intakes, initial assessments and data entry.
- Participated in regular training sessions related to best practices in addiction medicine.
- Performed physical assessments and documented any changes in condition or behavior of clients in recovery from substance abuse.
- Monitored clients to help maintain optimal security and safety requirements.
- Facilitated individual counseling sessions with detoxing clients.
- Maintained a safe, secure environment for all detoxing patients.
- Conducted urine drug screens for accuracy of patient records.
- Recognized and intervened in emergent medical and psychological emergencies faced by detoxing individuals.
- Administered medication as prescribed by physicians to assist with withdrawal symptoms.
- Provided emotional support to patients during the process of detoxification.
- Maintained a clean, organized workspace at all times, adhering to infection control standards.
Administrative Coordinator
The Discovery House
Reseda, CA
04.2022 - 01.2023
- Provided administrative support to various departments within the organization.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Tracked patient progress and updated records accordingly.
- Answered phones and routed calls to appropriate personnel.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Provided education and resources to help patients understand their treatment options.
Education
High School Diploma -
Vasquez High School
Acton, CA05-2019
Skills
- Clinical Supervision
- Patient transportation
- Substance Abuse Knowledge
- Individual Counseling
- Patient Assessment
- Coordinating Care
- Vital Sign Monitoring
- Critical Thinking
- Active Listening
- Continuous Improvement
- Professionalism
- Multitasking
- Effective Communication
- HIPAA Requirements
- Team Collaboration
- Intake Assessment
Certification
CCAP certified in Confidentiality, Ethics, & Boundaries Course. Date issued and complete 9/13/2023. Certification number #165037. Status- Valid
CPR certified- National health & Safety Association (BLS/AED) (Adult, Child, infant)
Certified- 9/13/2024. ID-564454-5583102C3A status- Valid
Timeline
Detox Technician
Hope By The Sea
07.2023 - 02.2024
Administrative Coordinator
The Discovery House
04.2022 - 01.2023
High School Diploma -
Vasquez High School
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