Summary
Overview
Work History
Education
Skills
Chess
Timeline
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Jordan Hansen

Pleasant Grove,UT

Summary

I am very friendly and easy to get along with. I show up to work on time and do a good Job. I believe I have a strong skill-set as I have worked in both the medical industry, as well as Sales. I am highly motivated to pay attention to detail, particularly in a system driven environment with SOP's that can be followed. I also have a lot of unused skills that I know but don't do professionally such as web development and Chess. I am a chess expert online and competed in the National Open during the Summer of 2023 where I won money and a board.

Overview

16
16
years of professional experience

Work History

Barista

Hidden Peaks Coffee
08.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Promoted additional items with beverages, increasing store sales.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Arch Support Specialist

Good Feet
01.2020 - 03.2023
  • consulted with new clients about existing foot, body, or posture issues with associated pain.
  • recommended a set of arch supports to fit there specific needs.
  • completed routine follow up calls and text messages to ensure the client was happy with the results via SalesForce.
  • performed other duties such as cleaning and maintaining used supports, organizing the back room and doing inventory.
  • Was Awarded many Top Fitter Medals which is an award given at the end of the year for performance.



Sales Associate

Ashley Furniture
11.2018 - 10.2019
  • I helped new customers find the best possible furniture or mattress for there given situation.
  • Performed a lot of sales training and role playing to help with probing questions and understanding what the customer was looking for.
  • Mattress Sales was a focus from management and I performed very well with Mattress Demos. I was number 3 in the Store with Mattress Sales while I worked there.

Assistant Traveling Sales Manger

Mattress Firm
05.2017 - 10.2018
  • I would Travel to different locations around the Salt Lake Valley and run the store for the day. Usually this was the day that the active Store Manager had off.
  • I was responsible for checking in new inventory, following up with emails for the store that day, as well as, helping new clients with finding a mattress suited for them.
  • during down time we would role play, and call other stores to keep the energy up.





Lab Technician

TandemLabs
06.2008 - 08.2010
  • I made Reagents for the Scientists running there assays.
  • I cleaned and calibrated balances and centrifuges.
  • I managed other equipment like Pippets to make sure they remained accurate and in compliance.


Education

Associate of Science -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Great active listener
  • web developer
  • JavaScript
  • Attention to Detail
  • POS System Operation
  • Relationship Building
  • Excellent math skills
  • Negotiation Tactics
  • Inventory Management

Chess

I have played Chess every day since 2018. I host a club Tuesday Nights at Sunset Coffee and have been running the club for 3 years. I competed in the National Open in Vegas and scored 4/7 playing in the class A section. The game has changed my life!

Timeline

Barista

Hidden Peaks Coffee
08.2023 - Current

Arch Support Specialist

Good Feet
01.2020 - 03.2023

Sales Associate

Ashley Furniture
11.2018 - 10.2019

Assistant Traveling Sales Manger

Mattress Firm
05.2017 - 10.2018

Lab Technician

TandemLabs
06.2008 - 08.2010

Associate of Science -

Salt Lake Community College

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Jordan Hansen