Jordan Harris
East Moline,IL
Summary
Always bringing positive attitude and keen eye for detail, I excel in maintaining high standards of cleanliness and presentation. Knowledge of cleaning techniques and vehicle maintenance, combined with skills in using specialized equipment, ensures top-notch results. Dedicated to achieving exceptional vehicle appearance and enhancing customer satisfaction. Efficient worker successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Overview
2
2
years of professional experience
Work History
Car Detailer
Mclaughlin Motors
10.2024 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
Online Personal Shopper
Walmart.com
09.2023 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Preserved patient safety by following safety protocols.
Cashier
Dicks Sporing Goods
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
United TownShip Highschool
East Moline, IL06.2024
Skills
- Customer Service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Sales Techniques
- Hand tools
- Strategic Planning
- Chemical Handling
- Work Planning
- Engine Cleaning
- Exterior waxing
- Telephone Etiquette
- Clay bar application
- Work order fulfillment
- Vehicle transport
- Strong Work Ethic
- Heavy Lifting
- Honest and Dependable
- Communication and Interpersonal Skills
- Team Cooperation
Timeline
Car Detailer
Mclaughlin Motors
10.2024 - Current
Online Personal Shopper
Walmart.com
09.2023 - 07.2024
Cashier
Dicks Sporing Goods
08.2022 - 08.2023
High School Diploma -
United TownShip Highschool