Jordan Harris
Lexington,KY
Summary
Hardworking student and experienced assistant store manager with a strong background in delivering exceptional customer service and maintaining a well-organized store environment. Proficient in communication, conflict resolution, and rapid problem-solving.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Kohls
Florence, KY
09.2023 - 04.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
Assistant Store Manager
Menchies
Florence, KY
02.2023 - 09.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Swim Teacher
Bear Paddle Swim School
Florence, KY
04.2022 - 11.2022
- Guided children aged 4-12 during swim sessions, showcasing accurate methods
- Provided individual instruction to help swimmers improve their technique.
- Developed lesson plans to teach basic swimming skills such as floating, breathing, treading water, and stroke development.
- Adjusted teaching methods according to student needs and abilities.
- Encouraged students with positive reinforcement during lessons.
- Supervised class participants and enforced safety rules and regulations to prevent injury.
- Collaborated with parents and guardians to address concerns and outline student progress.
Education
High School Diploma -
Larry A. Ryle High School
Union, KY05-2024
Some College (No Degree) - Computer Science
University of Kentucky
Lexington, KYSkills
- Group management
- Strong Communicator
- Customer Service
- Organization
- Conflict Resolution
- Problem Solving
Accomplishments
- Graduated with honors in high school
Timeline
Retail Sales Associate
Kohls
09.2023 - 04.2024
Assistant Store Manager
Menchies
02.2023 - 09.2023
Swim Teacher
Bear Paddle Swim School
04.2022 - 11.2022
High School Diploma -
Larry A. Ryle High School
Some College (No Degree) - Computer Science
University of Kentucky