Jordan Henry
Cracker Barrel Old Country Store
Jacksonville,FL
1
Certification
5
years of professional experience
Customer service professional with solid foundation in delivering top-notch service in dynamic and busy settings. Proven ability to handle multiple tasks efficiently while maintaining attention to detail and quality. Known for strong teamwork and adaptability, ensuring smooth operations and satisfied customers.
Work History
To-Go Server, Server
4 Years 5 Months- Facilitated onboarding for new employees to enhance team efficiency.
- Executed opening and closing duties, including setting up dining area and restocking supplies to ensure smooth operations
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Greeted members and delivered exceptional customer service to enhance dining experience
Substitute Teacher
2 Months- Collaborated with paraprofessionals to develop lesson plans and implement behavior management strategies
- Monitored and taught children English, math, and science through engaging and interactive classroom activities
- Experience with children that have special education needs such as communication disorders and hard of hearing
- Facilitated collaboration among staff by offering help with various responsibilities.
Athletic Training
10 Months- Facilitated daily athletic training to enhance athlete performance
- Applied athletic tape to wrists, hands, and other joints to prevent injuries and provide support
- Recorded and communicated observations of minor injuries to coaching staff
- Applied athletic tape to joints to support injury prevention and enhance performance
- Exhibited effective communication and teamwork skills in high-pressure sports settings
Education
Bachelor of Science - Nursing
Associate of Science - Nursing
Skills
Microsoft Office Suite
Team collaboration
Service prioritization
Customer interaction
Customer service
Team member support
Professional appearance
Microsoft Office Programs (Word
PowerPoint
Excel
Publisher
Outlook)
Certification
- BLS, American Heart Association - Issue Date 10/26/2026 renew by 10/2028
Timeline
Substitute Teacher
ESS K-12 Education
01.2026 - 03.2026Read More
To-Go Server, Server
Cracker Barrel Old Country Store
05.2022 - CurrentRead More
Athletic Training
Andrew Jackson High School Athletic Program
08.2021 - 06.2022Read More
Valdosta State University
Bachelor of Science from Nursing
Read More
Florida State College
Associate of Science from Nursing
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